
10,000+ employees
💼 Consulting
📦 Logistics
🏥 Healthcare
Consulting • Logistics • Healthcare
Cencora is a company dedicated to improving the health and well-being of both people and animals globally. Built on the legacy of AmerisourceBergen, Cencora offers a wide range of industry-leading solutions that encompass specialty logistics, warehousing, drug research, clinical development support, and more. They provide commercialization and patient access support and offer wholesale and specialty distribution services. Cencora serves a diverse clientele, including pharmaceutical companies, physician practices, pharmacies, and health systems. The company also extends its services to animal health, managing operations and delivering products for animal pharmaceutical care. With a strong global footprint, Cencora aims to reshape healthcare delivery through innovative products and solutions, striving to create healthier futures for all.
🔥 6 minutes ago
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10,000+ employees
💼 Consulting
📦 Logistics
🏥 Healthcare
Consulting • Logistics • Healthcare
Cencora is a company dedicated to improving the health and well-being of both people and animals globally. Built on the legacy of AmerisourceBergen, Cencora offers a wide range of industry-leading solutions that encompass specialty logistics, warehousing, drug research, clinical development support, and more. They provide commercialization and patient access support and offer wholesale and specialty distribution services. Cencora serves a diverse clientele, including pharmaceutical companies, physician practices, pharmacies, and health systems. The company also extends its services to animal health, managing operations and delivering products for animal pharmaceutical care. With a strong global footprint, Cencora aims to reshape healthcare delivery through innovative products and solutions, striving to create healthier futures for all.
• Manage and grow strategic business relationships between World Courier and designated global customer accounts • Lead global development, maintenance, and expansion of assigned accounts • Drive global revenue growth, profitability, retention, and service satisfaction • Build and maintain executive-level customer relationships • Identify and expand new business opportunities through value-based selling • Create and communicate value propositions • Lead and coordinate extended global account management and cross-functional teams • Develop, execute, and refine strategic account plans • Determine priorities, assign tasks, track progress, and ensure execution • Own customer issues, complaints, escalations, and internal roadblocks through resolution • Align commercial, operational, and support teams in a matrix organization • Analyze market, customer, and competitive intelligence • Collaborate with Regional Marketing Specialists on account-based marketing initiatives • Oversee the RFP process and support MSA-related contract negotiations • Deliver sales presentations, executive business reviews, proposals, and strategic updates • Maintain account activity and opportunity tracking in the CRM platform • Provide monthly account progress updates to management and quarterly communication to the extended team • Mentor others and contribute to global account management best practices, tools, and frameworks
• 8+ years of relevant experience in strategic account management, global accounts, client relationship management, sales, logistics, supply chain, pharmaceutical distribution, or related fields • Bachelor’s degree in Business Administration, Marketing, Sales, Project Management, Supply Chain, Computer Science, or a related field, or an equivalent combination of education and experience • Strong experience building and executing strategic account plans • Excellent organizational, project management, and program management capabilities • Proven ability to lead through influence and deliver results across a matrixed, multinational organization • Demonstrated success in value-based selling, revenue growth, and customer retention • Strong executive presence and ability to build trust with senior customer stakeholders • Ability to manage difficult issues, complaints, and service challenges with ownership, accountability, and resilience • Strong business acumen, including commercial, operational, and customer service implications • Excellent written and verbal communication skills, including presentations, proposals, and executive updates • Ability to interpret customer needs, healthcare and industry trends, and competitive dynamics and translate them into actionable strategies • Proficiency with CRM tools and general business systems • Ability to travel approximately 25%, including customer meetings, conferences, national meetings, and international travel • Willingness to work extended hours when required • English language
• Medical, dental, and vision care • Backup dependent care • Adoption assistance • Infertility coverage • Family building support • Behavioral health solutions • Paid parental leave • Paid caregiver leave • Training programs • Professional development resources • Mentorship programs • Employee resource groups • Volunteer activities
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