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Nurse Case Manager

đź•’ July 23

🇨🇦 Canada – Remote

⏰ Full Time

🟡 Mid-level

đźź  Senior

đź‘” Manager

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Cencora

10,000+ employees

đź’Ľ Consulting

📦 Logistics

🏥 Healthcare

Consulting • Logistics • Healthcare

Cencora is a company dedicated to improving the health and well-being of both people and animals globally. Built on the legacy of AmerisourceBergen, Cencora offers a wide range of industry-leading solutions that encompass specialty logistics, warehousing, drug research, clinical development support, and more. They provide commercialization and patient access support and offer wholesale and specialty distribution services. Cencora serves a diverse clientele, including pharmaceutical companies, physician practices, pharmacies, and health systems. The company also extends its services to animal health, managing operations and delivering products for animal pharmaceutical care. With a strong global footprint, Cencora aims to reshape healthcare delivery through innovative products and solutions, striving to create healthier futures for all.

đź“‹ Description

• Plans and manages complex care coordination cases and activities to support timely patient access, treatment progression, and continuity of care • Conducts assessments, supports care planning, and facilitates transitions of care that address clinical, social, and access barriers affecting patient outcomes • Coordinates with providers, pharmacies, payers, and internal partners to resolve access barriers, align next steps, and maintain case continuity • Analyzes case trends, recurring issues, and workflow patterns to identify root causes and recommend process improvements • Develops and refines job aids, care coordination templates, and documentation standards to improve consistency and reduce rework • Guides less experienced team members on complex case handling, escalation practices, and documentation expectations

🎯 Requirements

• Bachelor's degree in nursing, social work, health sciences, public health, healthcare administration, or a related field, or equivalent experience required • 4+ years of experience in care management, case management, clinical support, patient services, or a related field required • Certification in case management, care coordination, clinical specialty, or equivalent preferred

🏖️ Benefits

• medical, dental, and vision care • backup dependent care • adoption assistance • infertility coverage • family building support • behavioral health solutions • paid parental leave • paid caregiver leave • variety of training programs • professional development resources • opportunities to participate in mentorship programs • employee resource groups • volunteer activities

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