Salesforce Business Analyst

🔥 12 hours ago

🏈 Alabama, Alaska, +46 more states – Remote

🏈 Alabama – Remote 🐻 Alaska – Remote 🌵 Arizona – Remote 🏄 California – Remote ⛰️ Colorado – Remote 🦌 Connecticut – Remote 🏛️ District of Columbia – Remote 🐊 Florida – Remote 🌺 Hawaii – Remote 🥔 Idaho – Remote 🌽 Illinois – Remote 🌾 Iowa – Remote 🌪️ Kansas – Remote 🐎 Kentucky – Remote ⚜️ Louisiana – Remote 🦞 Maine – Remote 🦬 Montana – Remote 🌾 Nebraska – Remote 🎰 Nevada – Remote 🗻 New Hampshire – Remote 🏖️ New Jersey – Remote 🌶️ New Mexico – Remote 🗽 New York – Remote 🌲 North Carolina – Remote 🌾 North Dakota – Remote 🏈 Ohio – Remote 🌪️ Oklahoma – Remote 🌲 Oregon – Remote 🦀 Maryland – Remote 🍂 Massachusetts – Remote 🚗 Michigan – Remote ❄️ Minnesota – Remote 🎸 Mississippi – Remote 🏰 Missouri – Remote 🔔 Pennsylvania – Remote ⚓ Rhode Island – Remote 🌴 South Carolina – Remote 🗿 South Dakota – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote ⛷️ Utah – Remote 🍁 Vermont – Remote ⚔️ Virginia – Remote ☕ Washington – Remote ⛰️ West Virginia – Remote 🧀 Wisconsin – Remote 🦬 Wyoming – Remote 🍑 Georgia – Remote

💵 $62.4k - $97.9k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🌐🕵️ Salesforce Analyst

👻 Ghost score 0%

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• Open for 1 day.
• Jobs at this company usually fill in 22 days.

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Cencora

WebsiteLinkedInAll Job Openings

10,000+ employees

💼 Consulting

📦 Logistics

🏥 Healthcare

Consulting • Logistics • Healthcare

Cencora is a company dedicated to improving the health and well-being of both people and animals globally. Built on the legacy of AmerisourceBergen, Cencora offers a wide range of industry-leading solutions that encompass specialty logistics, warehousing, drug research, clinical development support, and more. They provide commercialization and patient access support and offer wholesale and specialty distribution services. Cencora serves a diverse clientele, including pharmaceutical companies, physician practices, pharmacies, and health systems. The company also extends its services to animal health, managing operations and delivering products for animal pharmaceutical care. With a strong global footprint, Cencora aims to reshape healthcare delivery through innovative products and solutions, striving to create healthier futures for all.

📋 Description

• Establish and maintain liaison relationships with business partners and IT to provide effective technical solutions • Gather and analyze data to understand business strategy requirements • Contribute to business short- and long-term planning sessions and clarify business goals and direction • Assess user needs through structured requirements gathering, analysis, documentation, and change management • Develop, write, and communicate business requirements and functional specifications • Analyze business operations and processes to identify improvement opportunities • Document current business processes and models • Assist with business process redesign, write user stories, develop and execute user test cases, and validate test results • Support business case development through research and data collection • Investigate, resolve, and escalate problems; develop resolution recommendations • Work with IT on technical assistance and problem resolution • Keep customers informed of problems, issues, and resolutions • Analyze performance metrics to ensure customer satisfaction • Manage customer expectations and ensure IT solutions meet customer needs • Coach and transfer knowledge to less experienced team members • Translate customer, market, and business needs into product requirements and prioritized features • Analyze product performance, market conditions, customer feedback, and business trends for roadmap and product decisions • Develop product documentation, business cases, feature requirements, and lifecycle plans • Coordinate cross-functional product development, launch readiness, adoption, and post-launch improvement • Drive product roadmap execution by evaluating enhancement requests and recommending priorities • Monitor product risks, issues, dependencies, and performance indicators • Contribute to budget tracking, forecasting inputs, and reporting activities

🎯 Requirements

• Bachelor’s degree in Computer Science, Information Systems, Business, or other related field, or equivalent work experience • Three (3) or more years of Salesforce analysis, Salesforce process design and configuration experience — required • Prior experience leading requirements gathering workshops and interviews • Salesforce certification(s) highly desired, such as Certified Administrator, Sales Cloud Consultant, or Service Cloud Consultant • Proficiency in Visio or other flowchart creation software, such as Draw.io/Diagrams.net or Lucidchart • Experience working in or with a product management team • Excellent written and verbal communication skills • Ability to work well both independently or in a team • Must be located in one of the listed US locations

🏖️ Benefits

• Medical, dental, and vision care • Backup dependent care • Adoption assistance • Infertility coverage • Family building support • Behavioral health solutions • Paid parental leave • Paid caregiver leave • Training programs • Professional development resources • Mentorship programs • Employee resource groups • Volunteer activities

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