Cengage Group
5001 - 10000 employees
📚 Education
🛍️ eCommerce
☁️ SaaS
💰 Private Equity Round on 2023-06
Education • eCommerce • SaaS
Cengage Group is a global education technology company dedicated to enhancing learning experiences. With over 100 years of service, Cengage provides affordable and high-quality digital products and services that help learners become job-ready. Their offerings support various educational goals, including reskilling, upskilling, degree attainment, and language learning, ensuring access to quality education for individuals of all backgrounds and abilities.
Client Success Manager
Job not on LinkedIn
🕒 July 17
📊 Check your resume score for this job
Improve your chances of getting an interview by checking your resume score before you apply.
Cengage Group
5001 - 10000 employees
📚 Education
🛍️ eCommerce
☁️ SaaS
💰 Private Equity Round on 2023-06
Education • eCommerce • SaaS
Cengage Group is a global education technology company dedicated to enhancing learning experiences. With over 100 years of service, Cengage provides affordable and high-quality digital products and services that help learners become job-ready. Their offerings support various educational goals, including reskilling, upskilling, degree attainment, and language learning, ensuring access to quality education for individuals of all backgrounds and abilities.
📋 Description
• Handle the assigned accounts to consistently perform at or above quota • Build relationships with new customers, including management and executive collaborators • Develop a strategy and plan for achieving customer objectives from a consultative approach • Coordinate with technical support for technically complex questions • Monitor customer usage, adoption, and customer health metrics • Collaborate with clients to ensure continuous successful integration of Infosec’s products • Undertake scheduled business appraisals with customers to verify delight and address technical obstacles • Maintain outstanding administration of accounts • Stay current on company and industry product knowledge • Responsible for client renewals and incremental growth goals
🎯 Requirements
• Ability to build rapport through phone calls, email, and video conferencing • Demonstrated ability to communicate, present, and influence credibly and effectively • Proven ability to manage multiple projects at a time while paying strict attention to detail and prioritization • Excellent listening and negotiation skills; critical thinking and problem-solving skills • Confident self-starter, highly motivated, and able to excel in a high-performance setting • Natural relationship builder with integrity, reliability, and maturity • Ability to prioritize among competing tasks
🏖️ Benefits
• Comprehensive and rewarding Total Rewards package designed to support and empower employees • Participation in the company’s variable Sales incentive compensation program
Apply NowSimilar Jobs
🕒 July 17
Client Manager providing service to clients alongside Risk Advisors in a top insurance firm. Managing renewals, advising on coverages, and maintaining client relationships in a supportive role.
🕒 July 17
Client Manager handling insurance account management duties and building long-term client relationships at Trucordia Insurance Services.
🕒 July 17
Account growth leader driving double-digit growth for key accounts at Nagarro, focusing on AI transformation partnerships with CXOs.
🇺🇸 United States – Remote
💵 $240k - $350k / year
⏰ Full Time
🟠 Senior
🤝 Client Partner
🦅 H1B Visa Sponsor
🕒 July 17
Account growth leader delivering double-digit growth and positioning Nagarro as AI transformation partner. Collaborating with CXOs and managing key accounts in a dynamic digital product engineering company.
🕒 July 17
Senior Account Manager for media specialty platform partnerships at Circana. Building strategic partnerships and driving adoption of data solutions for growth.
