Business Transformation Manager

🔥 4 minutes ago

🐊 Florida, Illinois, +2 more states – Remote

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💵 $107.7k - $199.3k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

👻 Ghost score 0%

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Logo of Centene Corporation

Centene Corporation

10,000+ employees

Founded 1984

🛡️ Insurance

💼 Consulting

🏥 Healthcare

Insurance • Consulting • Healthcare

Centene Corporation is a leading provider of government-sponsored healthcare services, specializing in delivering affordable and high-quality healthcare solutions. For over 40 years, Centene has focused on transforming the health of communities by expanding access to Medicaid, Medicare, and Health Insurance Marketplace services, as well as serving military communities through the TRICARE program. As the largest Medicaid managed care organization and a key participant in the Marketplace, Centene emphasizes localized healthcare delivery combined with strong partnerships with nonprofit organizations to meet the unique needs of its members. Centene is also committed to corporate sustainability and social responsibility, prioritizing environmental stewardship and ethical governance to enhance the well-being of the communities it serves.

📋 Description

• Leads or co-leads project-based efforts to drive operational efficiency through collaboration with the business and IT • Applies prescriptive methodology using benchmarking, customer journey mapping, process flows, current state gap analysis, strategy mapping, financial optimization, organizational change management, and governance • Manages and monitors key performance metrics and implements improvement plans • Handles direct employee personnel issues and processes, including performance management, appraisal processes, development planning, and career pathing • Supervises non-exempt direct reports, assigning workload, monitoring quality, and coaching associates • Collaborates with internal teams and departments to educate them on the department and transfer social service inquiries • Trains associates on new and existing processes • Facilitates and participates in staff meetings • Reviews, updates, and creates training materials • Ensures business processes comply with state and federal guidelines • Performs service organization research, data entry, and gap assignment/fulfillment • Performs other duties as needed

🎯 Requirements

• Must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future • Bachelor’s degree in related field • 4+ years of experience in at least one of the following: process improvement/transformation, business/financial analysis, external consulting/auditing/risk analysis, customer journey/experience, organizational change management, IT solution/architecture, project management • Organizational Change Management (PROSCI, Six Sigma CAP, Kotter, Bridge’s Rogers Kubler), CEX, CMMI, Six Sigma, PMP preferred

🏖️ Benefits

• Competitive pay • Health insurance • 401K • Stock purchase plans • Tuition reimbursement • Paid time off plus holidays • Flexible approach to work with remote, hybrid, field or office work schedules • Additional forms of incentives may be included in total compensation • Equal opportunity and diversity commitment

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