
10,000+ employees
Founded 1984
🛡️ Insurance
💼 Consulting
🏥 Healthcare
Insurance • Consulting • Healthcare
Centene Corporation is a leading provider of government-sponsored healthcare services, specializing in delivering affordable and high-quality healthcare solutions. For over 40 years, Centene has focused on transforming the health of communities by expanding access to Medicaid, Medicare, and Health Insurance Marketplace services, as well as serving military communities through the TRICARE program. As the largest Medicaid managed care organization and a key participant in the Marketplace, Centene emphasizes localized healthcare delivery combined with strong partnerships with nonprofit organizations to meet the unique needs of its members. Centene is also committed to corporate sustainability and social responsibility, prioritizing environmental stewardship and ethical governance to enhance the well-being of the communities it serves.
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10,000+ employees
Founded 1984
🛡️ Insurance
💼 Consulting
🏥 Healthcare
Insurance • Consulting • Healthcare
Centene Corporation is a leading provider of government-sponsored healthcare services, specializing in delivering affordable and high-quality healthcare solutions. For over 40 years, Centene has focused on transforming the health of communities by expanding access to Medicaid, Medicare, and Health Insurance Marketplace services, as well as serving military communities through the TRICARE program. As the largest Medicaid managed care organization and a key participant in the Marketplace, Centene emphasizes localized healthcare delivery combined with strong partnerships with nonprofit organizations to meet the unique needs of its members. Centene is also committed to corporate sustainability and social responsibility, prioritizing environmental stewardship and ethical governance to enhance the well-being of the communities it serves.
• Support care management activities and assigned member teams to ensure provider services, continuity of care, and member satisfaction • Conduct member outreach by telephone and home visits • Discuss care plans/service plans, next steps, resources, questions, concerns, and ongoing education • Coordinate care activities with healthcare and community providers, partners, members, and caregivers • Support member and provider inquiries, requests, and concerns • Communicate with care managers, practitioners, and others to facilitate member services • Support service assessments and screenings and document member care needs • Document and maintain member records and distribute them to providers as needed • Identify needs and make referrals to Care Managers, community-based organizations, and Disease Managers • Provide education on available benefits and resources • Comply with policies, standards, contractual requirements, and regulatory guidelines • Perform other duties as assigned
• High School diploma or GED • 1–2 years of related experience • Ability to work remotely from home anywhere within the state of Missouri • Availability to work Monday–Friday, 8am–5pm • Ability to perform member outreach by phone and home visits • Ability to coordinate care with healthcare and community providers, partners, members, and caregivers • Ability to document and maintain member records in accordance with state and regulatory requirements • Ability to follow contractual, regulatory, and organizational policies and standards • Ability to identify needs and make referrals to Care Managers, community-based organizations, and Disease Managers
• Health insurance • 401K plan • Stock purchase plan • Tuition reimbursement • Paid time off • Paid holidays • Flexible approach to work with remote, hybrid, field or office work schedules • Additional forms of incentives may be included in total compensation • Equal opportunity employer committed to diversity
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