Director, Integrated Communication Services

Job not on LinkedIn

🔥 0 minutes ago

🏰 Missouri – Remote

🏰 Missouri – Remote

💵 $134.6k - $249k / year

⏰ Full Time

🔴 Lead

👔 Director

👻 Ghost score 0%

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Centene Corporation

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1984

🛡️ Insurance

💼 Consulting

🏥 Healthcare

Insurance • Consulting • Healthcare

Centene Corporation is a leading provider of government-sponsored healthcare services, specializing in delivering affordable and high-quality healthcare solutions. For over 40 years, Centene has focused on transforming the health of communities by expanding access to Medicaid, Medicare, and Health Insurance Marketplace services, as well as serving military communities through the TRICARE program. As the largest Medicaid managed care organization and a key participant in the Marketplace, Centene emphasizes localized healthcare delivery combined with strong partnerships with nonprofit organizations to meet the unique needs of its members. Centene is also committed to corporate sustainability and social responsibility, prioritizing environmental stewardship and ethical governance to enhance the well-being of the communities it serves.

📋 Description

• Support strategy for complex business transformational priorities within the Integrated Communication Services Center of Excellence • Provide directional oversight for complex business cases, including feasibility, opportunities, risks, and return on investment • Lead activation of strategic and policy guidance across assigned initiatives • Drive process standardization, governance, and change adoption activities • Analyze data, workflows, policies, procedures, staffing organization, and skills to identify gaps, root causes, dependencies, and improvement opportunities • Collect and analyze process data to recommend business practices and procedures focused on effectiveness, productivity, and cost containment • Identify inefficient, duplicative, manual, or high-risk processes and recommend sustainable improvements • Collaborate with stakeholder subject-matter experts on knowledge transfer, training, and implementation • Develop and maintain standard operating procedures, workflows, process maps, job aids, and RACI documentation • Drive consensus and confirm end-to-end integrity through process mapping, recommendations, and implementation • Partner on timely stakeholder communications and contribute to executive-level presentations • Perform other duties as assigned • Comply with all policies and standards

🎯 Requirements

• Must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future • Bachelor's Degree in a related field or equivalent experience required • 7+ years of health care or insurance industry experience leading large-scale initiatives required • Prosci Change Management certification preferred • CBPP-Certified Business Process Professional preferred • Operations experience preferred • CSSBB - Six Sigma Black Belt preferred • Certified Project Management Professional (PMP)-PMI preferred

🏖️ Benefits

• Health insurance • 401K plan • Stock purchase plans • Tuition reimbursement • Paid time off plus holidays • Flexible approach to work with remote, hybrid, field or office work schedules • Competitive pay • Additional forms of incentives may be included in total compensation • Equal opportunity employer committed to diversity