Director, Process Improvement

🔥 14 hours ago

🏰 Missouri – Remote

🏰 Missouri – Remote

💵 $118.4k - $219k / year

⏰ Full Time

🔴 Lead

⚙️ Operations

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Centene Corporation

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1984

🛡️ Insurance

💼 Consulting

🏥 Healthcare

Insurance • Consulting • Healthcare

Centene Corporation is a leading provider of government-sponsored healthcare services, specializing in delivering affordable and high-quality healthcare solutions. For over 40 years, Centene has focused on transforming the health of communities by expanding access to Medicaid, Medicare, and Health Insurance Marketplace services, as well as serving military communities through the TRICARE program. As the largest Medicaid managed care organization and a key participant in the Marketplace, Centene emphasizes localized healthcare delivery combined with strong partnerships with nonprofit organizations to meet the unique needs of its members. Centene is also committed to corporate sustainability and social responsibility, prioritizing environmental stewardship and ethical governance to enhance the well-being of the communities it serves.

📋 Description

• Develop and implement business process excellence initiatives throughout the organization • Analyze and address process and operational inefficiencies using Six Sigma/LEAN methodologies • Provide leadership and oversight of business unit implementation processes • Manage company adherence to standard implementation processes • Manage business and program implementations to meet budget, timeline, and contractual requirements • Maintain standard implementation organizational structures, team structures, work breakdown structures, work planning, issue logs, decision logs, change control, and executive reports • Provide input on operating models, functional and information system models, performance metrics, expected outcomes, and plan impacts • Coordinate cross-functional tasks between internal and external areas • Communicate project status to internal and external stakeholders • Mentor project team members and stakeholders to increase and maintain commitment to portfolio objectives

🎯 Requirements

• Bachelor's degree in business, healthcare administration, related field, or equivalent experience • 7+ years of process optimization, process improvement, or project management experience • Experience with Six Sigma/LEAN methodologies • Knowledge of process mapping, process design, and workflow management software and applications • Six Sigma/LEAN Certification highly preferred

🏖️ Benefits

• Competitive pay • Health insurance • 401K plan • Stock purchase plans • Tuition reimbursement • Paid time off plus holidays • Flexible approach to work with remote, hybrid, field or office work schedules • Additional forms of incentives may be included in total compensation