Manager, IT Service – Software Asset Management

Job not on LinkedIn

🔥 2 minutes ago

🏄 California, Florida, +13 more states – Remote

🏄 California – Remote 🐊 Florida – Remote 🌽 Illinois – Remote 🌾 Nebraska – Remote 🏖️ New Jersey – Remote 🗽 New York – Remote 🌲 North Carolina – Remote 🦀 Maryland – Remote 🍂 Massachusetts – Remote 🏰 Missouri – Remote 🔔 Pennsylvania – Remote 🌴 South Carolina – Remote 🤠 Texas – Remote ⚔️ Virginia – Remote ☕ Washington – Remote

💵 $102.9k - $190.5k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💻 IT Support

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Centene Corporation

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1984

🛡️ Insurance

💼 Consulting

🏥 Healthcare

Insurance • Consulting • Healthcare

Centene Corporation is a leading provider of government-sponsored healthcare services, specializing in delivering affordable and high-quality healthcare solutions. For over 40 years, Centene has focused on transforming the health of communities by expanding access to Medicaid, Medicare, and Health Insurance Marketplace services, as well as serving military communities through the TRICARE program. As the largest Medicaid managed care organization and a key participant in the Marketplace, Centene emphasizes localized healthcare delivery combined with strong partnerships with nonprofit organizations to meet the unique needs of its members. Centene is also committed to corporate sustainability and social responsibility, prioritizing environmental stewardship and ethical governance to enhance the well-being of the communities it serves.

📋 Description

• Provides leadership and direction in planning, developing, and maintaining Centene's IT service operations function • Provides oversight of enterprise system management and event management tools and their maintenance • Leads ITSM strategies, including collaboration with disaster recovery and business continuity teams • Manages the performance and reliability of the ITSM team by establishing and implementing technical and operational performance standards • Leads the enterprise Software Asset Management team • Oversees software license governance, optimization, compliance, lifecycle management, reporting, and operational delivery • Partners with Procurement, Finance, Legal, technology teams, software owners, and leadership using Flexera and related tools • Develops strategies and plans for implementing policies and procedures to ensure high quality and availability • Defines and maintains service operations KPI metrics • Oversees planning, hosting, and deployment of operational activities for IT service and support teams • Oversees batch processing, backup/recovery jobs, system health checks, system reboots, user account management, and system patching • Oversees enterprise event management tools, including maintenance, configuration, integration, and strategy • Manages hiring, training, performance reviews, leadership, technical guidance, and coaching for IT Service team members • Leads the team to ensure stable ITSM operations • Shares knowledge and develops staff capabilities • Manages the service operations budget, reporting, and forecasting • Develops and communicates organizational objectives and motivates team members • Performs other duties as assigned • Complies with all policies and standards

🎯 Requirements

• Bachelor's degree and 5+ years of related experience, or equivalent experience acquired through applicable knowledge, duties, scope and skill • Candidates must be authorized to work in the U.S. without employment-based visa sponsorship now or in the future • ITIL Foundations v3 required • Experience with Windows Server, Active Directory, UNIX/Linux, Data Domain Storage, NetBackup, SolarWinds, Microsoft System Center or equivalent, current networking systems, and ITIL framework and practices desired • Ability to lead/manage others • Collaboration and team building skills • Ability to coach and deliver constructive feedback • Ability to communicate and make recommendations to upper management • Effective conflict management skills • Ability to develop and deliver effective presentations • Demonstrated negotiation skills • Enterprise Software Asset Management and software licensing expertise preferred • Flexera or comparable SAM platform experience preferred • People leadership, coaching, and team development preferred • License optimization, compliance, renewals, and audit support preferred • Data analysis, reporting, dashboards, and data-quality management preferred • Process governance, controls, automation, and continuous improvement preferred • Cross-functional collaboration with Procurement, Finance, Legal, and IT preferred • Strong communication, stakeholder management, and executive presentation skills preferred

🏖️ Benefits

• Health insurance • 401K • Stock purchase plans • Tuition reimbursement • Paid time off plus holidays • Flexible approach to work with remote, hybrid, field or office work schedules • Additional forms of incentives may be included in total compensation • Equal opportunity employer committed to diversity