Quality Improvement Coordinator II

🕒 August 25

🏄 California – Remote

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💵 $33 - $60 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 24%

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Logo of Centene Corporation

Centene Corporation

10,000+ employees

Founded 1984

🛡️ Insurance

💼 Consulting

🏥 Healthcare

Insurance • Consulting • Healthcare

Centene Corporation is a leading provider of government-sponsored healthcare services, specializing in delivering affordable and high-quality healthcare solutions. For over 40 years, Centene has focused on transforming the health of communities by expanding access to Medicaid, Medicare, and Health Insurance Marketplace services, as well as serving military communities through the TRICARE program. As the largest Medicaid managed care organization and a key participant in the Marketplace, Centene emphasizes localized healthcare delivery combined with strong partnerships with nonprofit organizations to meet the unique needs of its members. Centene is also committed to corporate sustainability and social responsibility, prioritizing environmental stewardship and ethical governance to enhance the well-being of the communities it serves.

📋 Description

• Conduct reviews of delegated entities for compliance with quality, service performance, utilization, credentialing, and medical record requirements • Perform quality on-site reviews of delegated entities, physician offices, and clinics • Resolve quality issues and generate written summaries of findings • Follow up as directed by the Medical Director and/or Credentialing and Quality Improvement Committee • Document, investigate, and resolve formal and informal complaints, risk management issues, and sentinel events related to quality of care • Audit medical records, review administrative claims, and analyze data and interventions for quality improvement studies • Serve as primary liaison between community resources/agencies and the company for clinical initiatives and technical guidance • Schedule and chair meetings with delegated entities according to contract requirements • Gather data and compile utilization and quality improvement reports • Develop and implement Corrective Action Plans • Recommend changes and enhancements to Quality Improvement policies and procedures • Identify best practices, research new processes, and recommend program enhancements • Coordinate QIC activities and monthly meetings • Oversee enforcement of contract terms regarding delegated-entity data submission • Participate in developing reporting and data outcome reports • Perform other duties as assigned

🎯 Requirements

• Bachelor’s degree in Nursing preferred • 3+ years of clinical, quality improvement or healthcare experience • 2+ years of experience in quality function in a healthcare setting • LPN, LVN, RN, PA, or LCSW license preferred • CPHQ (Certified Professional in Healthcare Quality) preferred • Complies with all policies and standards

🏖️ Benefits

• Competitive pay • Health insurance • 401K plan • Stock purchase plans • Tuition reimbursement • Paid time off plus holidays • Flexible approach to work with remote, hybrid, field or office work schedules • Additional forms of incentives may be included in total compensation • Equal opportunity employer committed to diversity

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