Supervisor, Care Coordination – Social Work

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🔥 1 hour ago

🌽 Illinois – Remote

🌽 Illinois – Remote

💵 $63.6k - $114.6k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

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Centene Corporation

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1984

🛡️ Insurance

💼 Consulting

🏥 Healthcare

Insurance • Consulting • Healthcare

Centene Corporation is a leading provider of government-sponsored healthcare services, specializing in delivering affordable and high-quality healthcare solutions. For over 40 years, Centene has focused on transforming the health of communities by expanding access to Medicaid, Medicare, and Health Insurance Marketplace services, as well as serving military communities through the TRICARE program. As the largest Medicaid managed care organization and a key participant in the Marketplace, Centene emphasizes localized healthcare delivery combined with strong partnerships with nonprofit organizations to meet the unique needs of its members. Centene is also committed to corporate sustainability and social responsibility, prioritizing environmental stewardship and ethical governance to enhance the well-being of the communities it serves.

📋 Description

• Supervise care coordination activities for assigned members and ensure appropriate services and continuity of care • Supervise day-to-day activities of care coordination team members and address member/provider issues • Monitor and review care coordination documentation, transition-of-care records, and service assessments • Assign caseloads based on state and contractual requirements and member needs • Collaborate with the care management team to ensure effective and appropriate member care • Ensure standards of practice and policies comply with contractual and regulatory requirements • Educate and guide the care coordination team on member and provider issues • Evaluate team performance and provide feedback on performance, goals, and career milestones • Coach the team to improve continuity of care across services • Assist with onboarding, hiring, and training team members • Oversee telephonic, digital, home, and other site outreach as needed • Ensure adherence to service-level, quality, and KPI expectations • Lead and champion change within the scope of responsibility • Perform other duties as assigned and comply with all policies and standards

🎯 Requirements

• Bachelor's degree • 4+ years of related experience • Candidates must be located in Illinois • Experience working with behavioral health and substance use populations is ideal • Hold a social work or behavioral health license, such as LCSW, LMHC, or LCPC • Ability to comply with contractual requirements, regulatory guidelines, policies, standards, service levels, quality expectations, and KPIs

🏖️ Benefits

• Competitive pay • Health insurance • 401K plan • Stock purchase plans • Tuition reimbursement • Paid time off plus holidays • Flexible approach to work with remote, hybrid, field or office work schedules • Additional forms of incentives may be included in total compensation

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