Cash Posting Supervisor – Hospital Revenue Cycle

🔥 16 hours ago

🇺🇸 United States – Remote

💵 $68k - $113k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

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Guidehouse

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2018

🏥 Healthcare

🎖️ Defense

📦 Logistics

💰 Grant on 2023-02

Healthcare • Defense • Logistics

Guidehouse is a global consultancy offering advisory, digital, and managed services across commercial and public sectors. It is purpose-built to support industries such as national security, financial services, healthcare, energy, and infrastructure. Guidehouse collaborates with leaders to navigate complexity and drives transformational changes that impact the future. Their expertise spans data analytics, digital technologies, risk management, and more, with a strong emphasis on sustainability and innovation.

📋 Description

• Oversee daily hospital cash posting and payment reconciliation functions • Supervise cash posting activities involving insurance, patient, electronic, and manual payments • Ensure payments, adjustments, denials, recoupments, refunds, and other transactions are posted accurately and timely • Monitor ERA, EFT, lockbox, credit card, and manual payment workflows • Research and resolve unapplied, unidentified, misapplied cash, posting exceptions, and complex accounts • Oversee daily balancing of posted payments against bank deposits, remittance documentation, lockbox activity, and system totals • Perform and/or review daily, weekly, and monthly cash reconciliations • Investigate and resolve variances across bank deposits, payment files, and patient accounting systems • Maintain documentation and audit trails for posted and reconciled transactions • Provide direct supervision, coaching, training, and development for Cash Posting staff • Assign workloads and adjust staffing based on payment volumes, backlogs, and priorities • Monitor productivity, quality, attendance, performance, KPIs, aging, and outstanding exceptions • Prepare and communicate daily, weekly, and monthly performance reports • Analyze trends, identify root causes, and develop corrective action plans • Partner with Finance, Revenue Cycle, Patient Financial Services, IT, and operational leadership • Assist with system testing, upgrades, workflow changes, implementations, automation, and workflow optimization • Ensure procedures, internal controls, compliance, and escalation processes are followed

🎯 Requirements

• Bachelor’s Degree & 5 Years of Relevant Experience OR High School Diploma/GED & 9 Years of Relevant Experience in lieu of higher education • 5 years of healthcare revenue cycle, hospital cash posting, payment posting, or related patient financial services experience • 2+ years of supervisory or team-lead experience • Prior experience with cash balancing and reconciliation • Demonstrated understanding of insurance and patient payment posting processes • Strong analytical, critical-thinking, and problem-solving abilities • Strong organizational skills with the ability to manage competing priorities and deadlines • Ability to research and resolve payment discrepancies independently • Proficiency with Microsoft Excel and other standard business applications • Experience with hospital patient accounting systems, including Epic, MEDITECH Magic, and MEDITECH 6.x/Expanse environments • Ability to maintain confidentiality and appropriately handle sensitive financial and patient information • Travel required: up to 10% • Clearance required: none

🏖️ Benefits

• Medical, Rx, Dental & Vision Insurance • Personal and Family Sick Time & Company Paid Holidays • Flexible benefits package • Discretionary variable incentive bonus may be available • Parental Leave • 401(k) Retirement Plan • Basic Life & Supplemental Life • Health Savings Account • Dental/Vision & Dependent Care Flexible Spending Accounts • Short-Term & Long-Term Disability • Tuition Reimbursement • Personal Development & Learning Opportunities • Skills Development & Certifications • Employee Referral Program • Corporate Sponsored Events & Community Outreach • Emergency Back-Up Childcare Program • Flexible work arrangement

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