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HPR Bench Supervisor

🔥 24 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

Where this job comes from

Posted on Verisma's careers page, not through a job board

First seen by Remote Rocketship 24 minutes ago

Logo of Verisma

Verisma

1001 - 5000 employees

Founded 2002

🏥 Healthcare

☁️ SaaS

📋 Compliance

Healthcare • SaaS • Compliance

Verisma is a healthcare technology company that provides cloud-based software and services to help healthcare organizations securely manage, exchange, and release clinical and administrative health information. Its solutions are focused on automating records workflows, ensuring regulatory compliance, and enabling secure data exchange between providers and partners.

📋 Description

• Organize and supervise a team of ROI Audit specialists supporting multiple accounts • Coordinate with the Audit Bench Manager and Directors to ensure Bench staff support client accounts • Make training suggestions and manage staff utilization, work assignments, and scheduling • Build relationships with Client Managers to support Verisma clients • Provide scheduling, coaching, mentoring, and real-time issue resolution • Supervise 40% of the time and process records 60% of the time • Prioritize time-off requests and staff responsibilities • Support payroll approval and resource allocation • Distribute daily workflow to Audit Bench ROI Specialists • Provide constructive feedback on company standards, policies, and account protocols • Document and escalate recurring performance issues • Maintain knowledge of HIPAA, HITECH, state/federal rulings and statutes, and client-specific requirements • Process medical ROI requests and organize records for the audit ROI process • Track and ensure remote access for bench staff clients remains active • Use Verisma software applications and multiple EMR systems • Read and recognize audit types and appropriate record sets • Communicate with clients, management, and associates • Maintain productivity, efficiency, accuracy, compliance, confidentiality, and customer service standards • Assist with training new hires and attend required training sessions • Perform other related duties and promote Verisma Core Values

🎯 Requirements

• HS Diploma or equivalent • Some college preferred • RHIT certification preferred • At least 4 years of medical record experience; audits preferred • At least 4 years of experience completing clerical or office work • Prior supervisory experience preferred • Experience using general office equipment, including desktop computer and scanner • Proficiency with Microsoft Office Suite • Experience in a healthcare setting preferred • Knowledge of HIPAA and state regulations related to the release of Protected Health Information preferred • Ability to work independently • Detail-oriented • Impeccable tact and diplomacy to effectively lead the team

🏖️ Benefits

• Remote work arrangement • Training sessions and training support for new hires

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