Supervisor, Care Coordination

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Centene Corporation

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1984

🛡️ Insurance

💼 Consulting

🏥 Healthcare

Insurance • Consulting • Healthcare

Centene Corporation is a leading provider of government-sponsored healthcare services, specializing in delivering affordable and high-quality healthcare solutions. For over 40 years, Centene has focused on transforming the health of communities by expanding access to Medicaid, Medicare, and Health Insurance Marketplace services, as well as serving military communities through the TRICARE program. As the largest Medicaid managed care organization and a key participant in the Marketplace, Centene emphasizes localized healthcare delivery combined with strong partnerships with nonprofit organizations to meet the unique needs of its members. Centene is also committed to corporate sustainability and social responsibility, prioritizing environmental stewardship and ethical governance to enhance the well-being of the communities it serves.

📋 Description

• Supervise care coordination activities for assigned members to ensure appropriate services and continuity of care • Supervise day-to-day activities of care coordination team members and address member/provider issues • Monitor and review care coordination documentation, transition-of-care records, and service assessments • Assign caseloads based on state and contractual requirements and member needs • Collaborate with the care management team to ensure effective, appropriate member care • Ensure practices and policies comply with contractual and regulatory requirements • Educate and provide guidance and resources to the care coordination team • Evaluate team performance and provide feedback on performance, goals, and career milestones • Coach the team to improve continuity of care across services • Assist with onboarding, hiring, and training care coordination team members • Oversee telephonic, digital, home, and other site outreach to assess member needs and collaborate with resources • Ensure adherence to service-level, quality, and KPI expectations • Lead and champion change within the scope of responsibility • Travel to support in-field training, regional team meetings, and leadership meetings

🎯 Requirements

• Bachelor's degree and 4+ years of related experience • Equivalent experience acquired through applicable knowledge, duties, scope, and skill may qualify • For Iowa only: Bachelor's degree and 4+ years of experience with populations served, or RN and 6+ years of experience with populations served • For Arkansas Total Care plan: driver's license required • Child and adult maltreatment check required before hire and on a recurring basis • Drug screen required at hire and on a recurring basis • Must reside in Arkansas or a border city • 20% travel required • Remote role within a specific geographic territory with local community travel • Experience with Behavioral Health and/or Developmental Disabilities populations strongly preferred • Availability Monday through Friday, 8:00 AM to 5:00 PM

🏖️ Benefits

• Competitive benefits • Workplace flexibility • Health insurance • 401K plans • Stock purchase plans • Tuition reimbursement • Paid time off plus holidays • Flexible approach to work with remote, hybrid, field or office work schedules • Additional forms of incentives may be included in total compensation