Supervisor, Care Management – LTSS

🔥 13 hours ago

🌾 Iowa – Remote

🌾 Iowa – Remote

💵 $75.3k - $135.4k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 0%

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Centene Corporation

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1984

🛡️ Insurance

💼 Consulting

🏥 Healthcare

Insurance • Consulting • Healthcare

Centene Corporation is a leading provider of government-sponsored healthcare services, specializing in delivering affordable and high-quality healthcare solutions. For over 40 years, Centene has focused on transforming the health of communities by expanding access to Medicaid, Medicare, and Health Insurance Marketplace services, as well as serving military communities through the TRICARE program. As the largest Medicaid managed care organization and a key participant in the Marketplace, Centene emphasizes localized healthcare delivery combined with strong partnerships with nonprofit organizations to meet the unique needs of its members. Centene is also committed to corporate sustainability and social responsibility, prioritizing environmental stewardship and ethical governance to enhance the well-being of the communities it serves.

📋 Description

• Supervise the care coordination team serving long-term care members • Promote quality and efficacy of care management delivery • Supervise day-to-day escalations and care management issues involving members or providers • Maintain a small member caseload within an assigned southwest and south-central Iowa territory • Conduct in-person member visits, assessments, and care coordination activities through regular service-area travel • Monitor and review required long-term care management documentation for compliance • Assign caseloads and work assignments based on state requirements, staff experience, and member needs • Collaborate with senior management on escalated and complex care cases • Guide junior team members in addressing member concerns • Educate and provide resources to the care management team on initiatives and member outreach • Evaluate team performance and provide feedback on performance, goals, and career milestones • Coach and guide the team to improve member and provider experience and deliver high-quality care • Assist with onboarding, hiring, and training team members • Lead and champion change within the scope of responsibility • Perform other duties as assigned

🎯 Requirements

• Bachelor's degree and 4+ years of related experience • For Iowa: Bachelor's degree and 4+ years of experience with populations served, or RN with 6+ years of experience with populations served • Required knowledge, duties, scope, and skills reflective of the level of the position, or equivalent applicable experience • For Iowa Plan: Bachelor's degree and 4+ years of experience with populations served, or RN with 6+ years of experience with populations served • Regular travel throughout the assigned southwest and south-central Iowa service area • Ability to maintain a small member caseload • Compliance with federal and state regulations, contractual agreements, policies, and standards

🏖️ Benefits

• Competitive pay • Health insurance • 401K plan • Stock purchase plans • Tuition reimbursement • Paid time off plus holidays • Flexible approach to work with remote, hybrid, field or office work schedules • Additional forms of incentives may be included in total compensation, subject to eligibility