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Supervisor, Medication Access Specialist

Job not on LinkedIn

🔥 1 minute ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

đźź  Senior

đź‘» Ghost score 10%

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Logo of Visante

Visante

51 - 200 employees

Founded 2008

đź’° $916.8k Venture Round on 2021-07

Visante is a specialized consulting firm focused on helping health systems accelerate strong financial and operational performance through pharmacy. Our team of professionals brings deep, contemporary expertise and innovation to optimizing all aspects of a fully integrated health system pharmacy program, driving significant value quickly. By providing customized solutions to fit the needs of our clients, we deliver sustained financial results through revenue growth, cost savings, assured compliance and optimal business performance.

đź“‹ Description

• Oversee daily operations and staffing for assigned teams • Adjust staff schedules and address workflow gaps • Assist with recruiting, hiring, evaluating, and retaining personnel • Address personnel issues and establish performance and workplace behavior expectations • Provide coaching, feedback, and professional development • Coordinate training, competency assessments, and quality reviews • Respond to client inquiries and triage requests • Monitor KPIs related to patient access, productivity, satisfaction, and workflow efficiency • Implement corrective actions as needed • Ensure compliance with healthcare regulations, privacy requirements, and organizational policies • Review medication authorizations and determine appropriate actions • Conduct benefits investigations and assess coverage and out-of-pocket costs • Identify financial assistance options • Collaborate with clinics to obtain documentation, submit prior authorizations, and support coverage-denial appeals • Communicate authorization determinations, financial assistance options, and pharmacy access pathways to patients • Ensure accurate and timely documentation in client EMR systems and Visante tracking platforms • Support client onboarding, training, workflow optimization, and continuous process improvement • Collaborate with Visante leadership, clients, clinical staff, and interdepartmental teams • Complete other duties as assigned

🎯 Requirements

• High school diploma or equivalent required • Associate Degree preferred • 3 years of experience working within healthcare or with pharmacy providers on medication access required • State Board of Pharmacy Technician registration obtained within 6 months of hire required • Active CPhT certification through either PTCB or NHA preferred • Demonstrated good judgment, multitasking, prioritization, and ability to meet deadlines with urgency • Exceptional interpersonal skills and ability to cultivate strong client relationships • Proven analytical and problem-solving skills • Clear and concise communication • Commitment to maintaining patient confidentiality • Extensive knowledge of medication reimbursement and healthcare prior authorization/coding • Proficiency in Office Suite (Word, Excel, PowerPoint) • Excellent conflict resolution skills • Strong leadership skills and ability to supervise a high-performing team • High attention to detail

🏖️ Benefits

• Competitive salary and benefits for this full-time salaried role

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