Supervisor, Operations

🔥 0 minutes ago

🐊 Florida – Remote

🐊 Florida – Remote

💵 $56.2k - $101k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

⚙️ Operations

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Centene Corporation

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1984

🛡️ Insurance

💼 Consulting

🏥 Healthcare

Insurance • Consulting • Healthcare

Centene Corporation is a leading provider of government-sponsored healthcare services, specializing in delivering affordable and high-quality healthcare solutions. For over 40 years, Centene has focused on transforming the health of communities by expanding access to Medicaid, Medicare, and Health Insurance Marketplace services, as well as serving military communities through the TRICARE program. As the largest Medicaid managed care organization and a key participant in the Marketplace, Centene emphasizes localized healthcare delivery combined with strong partnerships with nonprofit organizations to meet the unique needs of its members. Centene is also committed to corporate sustainability and social responsibility, prioritizing environmental stewardship and ethical governance to enhance the well-being of the communities it serves.

📋 Description

• Provide direct supervision to entry and/or processing staff • Hire, train, evaluate, develop, and manage staff performance • Monitor and direct workflow to ensure timely and accurate processing • Develop policies and procedures to improve efficiencies and support new contracts or programs • Create and monitor reports for process control and production effectiveness • Adjust processes to maintain quality standards and achieve operational goals • Ensure production effectiveness by monitoring reports, assigning resources, analyzing processes, and recommending improvements • Ensure quality effectiveness by monitoring reports and adjusting processes and procedures • Respond to customer inquiries and track issues for process improvement • Represent the department to promote relationships, improve processes, and secure goals • Collect and analyze operational data to identify efficiency improvements • Perform quality control work and provide feedback and coaching to staff • Handle administrative issues, including associate issues, disciplinary matters, timekeeping, and scheduling • Handle escalations • Work on special projects • Analyze and construct procedures in response to new programs or contracts • Develop and maintain relationships with other departments to collaborate on issues and ensure customer satisfaction • Perform other duties as assigned • Comply with all policies and standards

🎯 Requirements

• Must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future • Bachelor's Degree in a related field or equivalent work experience required • 2+ years direct supervisory experience, including hiring and firing authority for a minimum of ten associates, required • 2+ years in healthcare (government healthcare delivery preferred) or production environment required • Within ICS/Mail Distribution Centers only, 2 years experience supporting production teams such as print, fulfillment, manufacturing or related industries required • May require US citizenship and current security clearance

🏖️ Benefits

• Health insurance • 401K plan • Stock purchase plans • Tuition reimbursement • Paid time off plus holidays • Flexible approach to work with remote, hybrid, field or office work schedules • Competitive pay