ABA Intake Coordinator

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🌵 Arizona, California, +1 more states – Remote

🌵 Arizona – Remote 🏄 California – Remote ⛰️ Colorado – Remote

💵 $25 - $32 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

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Center for Social Dynamics

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2012

💼 Consulting

🛡️ Insurance

🏥 Healthcare

Consulting • Insurance • Healthcare

Center for Social Dynamics (CSD) is an organization providing services to those with developmental delays, including autism, in the state of California, Oregon, Washington, Colorado, and Hawaii. Founded in 2012, CSD focuses on expanding and delivering personalized, family-based, and culturally sensitive treatment aimed at achieving evidence-based positive outcomes for patients. Their multidisciplinary team offers a variety of therapies including behavior analysis, occupational therapy, speech therapy, and psychological therapies to cater to the unique needs of children and families affected by autism and other developmental disabilities.

📋 Description

• Process referrals sent to the organization daily in a timely manner • Provide Regional Director, Clinician, and Admin teams with comprehensive intake data the same day intake is completed • Serve as a resource to staff regarding intake and triage • Assist administrative and scheduling teams in understanding patient referrals and indicated or requested treatment • Participate in intake/triage orientation of new staff • Respond to patient and non-patient emergencies according to CSD policies and procedures • Obtain, verify, and enter relevant client and authorization information • Collect and enter authorization information into the EMR system and assign CPT and ICD-9 codes • Follow up with funding sources regarding missing authorizations • Review assessments for clerical mistakes before submission to funding sources • Identify and report billing and documentation issues • Answer clinician, client, and funding-source inquiries regarding authorizations, treatment or assessment status, and services • Document client interactions • Enter referral information into referral tracking systems • Monitor referral processes and assessment completion • Track urgent intakes and communicate difficulties to the Regional Director or direct supervisor • Create and revise client-intake and treatment systems and processes by analyzing operating practices and communicating with funding sources • Provide scheduling and Regional Director/Manager teams with client timeline information • Perform additional administrative tasks based on organizational needs

🎯 Requirements

• Associate’s degree from an accredited college or university, or equivalent of two years of college coursework • 3–5 years of ABA intake experience required • Spanish speaking required • Experience with CentralReach • Experience with CRM systems • Experience with high-volume intake processes • Computer proficiency in word processing, database, spreadsheet, and Internet software programs • Ability to communicate professionally and effectively, verbally and in writing, with diverse volunteers, staff, clients, and the public • Strong editing skills • Ability to work independently and as part of a team, take initiative, prioritize and accurately perform multiple tasks, and meet deadlines and changing priorities • Good judgment and decision-making skills • Ability to exercise confidentiality and discretion • Ability to interpret and apply policies and procedures • Familiarity with the ABA field • Sensitivity to ethnically, linguistically, culturally, and economically diverse populations

🏖️ Benefits

• Competitive, market pay based on experience, location, and skills • Bonus eligibility • Paid time off (PTO) • 401k • CSD issued devices • Free college or tuition reimbursement through our Dreams Come True program • Growth & Development Opportunities