Patient Services Coordinator – Outbound

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🔥 1 hour ago

🦀 Maryland – Remote

🦀 Maryland – Remote

💵 $18 - $20 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

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Center for Vein Restoration

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2007

🏥 Healthcare

👥 B2C

Healthcare • B2C

Center for Vein Restoration is a nationwide clinical leader in diagnosing and treating vein disease. Since 2007, CVR has offered patient-centered, minimally invasive outpatient treatments for conditions such as spider veins, varicose veins, chronic venous insufficiency, and related complications. Their board-certified vein specialists provide procedures like visual and foam sclerotherapy, ultrasound-guided foam, VenaSeal, Varithena, laser and radiofrequency ablation, and ambulatory phlebectomy across more than 130 clinic locations, with support for insurance navigation including Medicare and Medicaid.

📋 Description

• Maintain an 80% conversion rate of all inquiry calls to PVN’s • Develop and accomplish a lead generation plan, meeting or exceeding monthly or annual targets • Identify targeted leads in order to start sales process and report accordingly • Target new patient business using demonstrated sales experience • Generate new patient business as well as making calls to Prospects who did not convert to a new patient according to the approved call protocol • Making calls to Patients who did not convert to Ablations according to the approved call protocol • Making calls to Patients using the Recall Plan report • Ensure that proper input of demographics and insurance information is entered into NextGen when scheduling new patients • Add value to each call by securing additional patient appointments as prescribed by the Doctor in the treatment plan • Call internet inquiries daily to schedule new patients per approved protocol • Ensure Tasks are worked and completed daily

🎯 Requirements

• Sales experience, to include demonstrated experience successfully converting sales leads • Inside sales experience a plus • Four years of experience delivering outstanding customer service • Excellent written and verbal communication skills • Strong organizational and computer skills • Minimum of High School Diploma or equivalent • Bilingual strongly preferred

🏖️ Benefits

• Health insurance • Work-life balance through consistent weekday-only schedules with no nights, weekends, or on-call shifts