Call Center Specialist

Job not on LinkedIn

🕒 July 1

🇺🇸 United States – Remote

💵 $4 - $7 / hour

⏰ Full Time

🟢 Junior

📞 Call Center Representative

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CENTERLIGHT

WebsiteLinkedInAll Job Openings

1 - 10 employees

Founded 2012

🔧 Hardware

🤝 B2B

🛍️ eCommerce

Hardware • B2B • eCommerce

CENTERLIGHT is an award-winning architectural LED lighting company based in Marina Del Rey, CA that designs, engineers and supplies custom and premade LED linear fixtures, magnetic track systems, ring lights and RGB lighting solutions for commercial, residential and marine projects. Founded in 2013, the company provides lighting design services, project support and direct sales to architects, developers, builders, retailers, hospitality clients and homeowners, emphasizing high-CRI, energy-efficient LED products and fast shipping from California.

📋 Description

• Manage a high volume of inbound and outbound calls in a timely and professional manner. • Provide exceptional customer service to patients and their families. • Schedule appointments and answer inquiries accurately. • Assist patients in rescheduling or canceling appointments. • Verify and update patient demographic and insurance information. • Educate patients on healthcare services and resources. • Document all patient interactions and maintain accurate call records.

🎯 Requirements

• Associate degree preferred, or equivalent relevant call center years of experience preferred. • One to two (1-2) years of experience in customer service, quality, and/or auditing. • Bilingual in Bengali • Excellent written and verbal communication skills. • Ability to thrive in a fast-paced environment and meet assigned deadlines. • Excellent organizational skills, accuracy, and attention to detail. • Ability to operate both independently and collaboratively as required. • Proficiency in Microsoft Office Suite, including Word, Excel, and Outlook. • Maintain and utilize necessary equipment, including a computer, monitor, headset, and any other tools required to perform the agreed-upon services. • Ensure access to a reliable and high-speed Wi-Fi connection suitable for conducting business operations efficiently.

🏖️ Benefits

• Flexible work arrangements • Professional development