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Clinical Operations Strategy Lead

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CenterWell Senior Primary Care

1001 - 5000 employees

🏥 Healthcare

⚕️ Healthcare Insurance

Healthcare • Healthcare Insurance

CenterWell Senior Primary Care is a healthcare provider focused on delivering personalized primary care to senior citizens. The company emphasizes a comprehensive and holistic approach to healthcare, addressing the physical, social, and emotional needs of older adults. As part of its service offerings, CenterWell includes home health services and pharmacy support to complement its senior primary care. The organization is committed to offering stability, inclusive benefits, and career growth opportunities for its employees while maintaining a culture of mutual respect and mindfulness. CenterWell is a brand under the larger healthcare entity, Humana.

đź“‹ Description

• Design and implement initiatives that optimize clinical operations and enhance care delivery across aligned areas or the organization • Identify strategic improvement opportunities and establish operational priorities • Develop standardized processes and practices supporting clinical operational effectiveness • Align operational processes with organizational goals, regulatory requirements, and industry best practices • Advise executives in developing functional, often segment-specific, strategies on significant matters • Translate analytics into action to impact and influence business outcomes • Report to the National President, MSO Operations • Participate as part of the Operations leadership team • Travel in and around the Kentucky market • Exercise independent judgment and make decisions on complex issues under minimal supervision

🎯 Requirements

• Bachelor's degree • 8 or more years of technical experience • Prior experience delivering presentations to all levels of leadership • Ability to translate analytics into action and use data to impact and influence business outcomes • Microsoft Office proficiency, including Word, PowerPoint, Access, and Excel • Ability to write queries and create forms, reports, presentations, and documents • Passion for continuously improving consumer experiences • Project Management or Six Sigma certification preferred • 2 or more years of project leadership experience preferred

🏖️ Benefits

• Bonus incentive plan based on company and/or individual performance • Medical benefits • Dental benefits • Vision benefits • 401(k) retirement savings plan • Paid time off • Company holidays • Personal holidays • Paid parental leave • Paid caregiver leave • Short-term disability • Long-term disability • Life insurance • Home-based remote work arrangement • Occasional travel to Humana offices for training or meetings

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