Clinical Configuration Specialist I

🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 12%

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Centricity Research

WebsiteLinkedInAll Job Openings

201 - 500 employees

🏥 Healthcare

💊 Pharmaceuticals

🤝 B2B

Healthcare • Pharmaceuticals • B2B

Centricity Research is one of the largest clinical research site networks in North America, operating sites across the United States and Canada. The organization recruits and manages participants for clinical trials, advertises paid study participation, and supports sponsors and CROs in bringing new medicines to market. Public materials state Centricity has completed 3,500+ studies across 35+ therapeutic areas, served 25,000+ patients, and been involved with 100+ FDA & Health Canada drug approvals; it also expands via acquisitions (for example, Lucas Research).

📋 Description

• Design, develop, and maintain study-specific electronic source documents • Program and update source forms within the CTMS according to study protocols and company standards • Build and maintain CTMS visit templates and financial configurations for task tracking and billing • Review executed Clinical Trial Agreements to determine visit structures and associated budgets • Enter additional invoiceable CTA items into the CTMS for sponsor and CRO billing • Configure visit schedules and billing items for clinical and finance teams • Maintain knowledge of study protocols and amendments relevant to CTMS and source builds • Provide front-line CTMS support by phone, email, or web; troubleshoot and escalate issues • Monitor CTMS releases, system enhancements, and best practices, applying updates as appropriate • Collaborate with study teams on documentation and study builds from start-up through closeout • Assist Clinical Research Financial Analysts and other internal stakeholders • Participate in team meetings, discussions, and departmental initiatives

🎯 Requirements

• Associate’s degree or equivalent experience in a related field • Prior experience with a CTMS or clinical research systems (e.g., RealTime, CRIO, or similar), or willingness to learn • Understanding of clinical trial contracts, budgets, and invoicing processes • Familiarity with GCP and clinical trial workflows, or interest in building that knowledge • Strong attention to detail • Technical troubleshooting and problem-solving ability • Clear and professional communication with a wide range of stakeholders • Highly organized and able to manage multiple priorities in a fast-paced environment • Ability to work independently while collaborating effectively across teams • Adaptability to system updates, process improvements, and new technologies

🏖️ Benefits

• Comprehensive health, dental, and vision insurance • Enhanced EAP – mental health support • Flexible PTO + paid holidays • Continuing education reimbursement • 401(k) / RRSP with company match and immediate vesting