Senior Business Analyst – Duck Creek Policy

🔥 14 hours ago

🐊 Florida, New Jersey, +1 more states – Remote

🐊 Florida – Remote 🏖️ New Jersey – Remote 🗽 New York – Remote

💵 $87k - $130k / year

⏰ Full Time

🟠 Senior

🧐 Business Analyst

👻 Ghost score 0%

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Crum & Forster

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🛡️ Insurance

⚕️ Healthcare Insurance

Insurance • Healthcare Insurance

Crum & Forster (C&F) is a leading national property & casualty insurance company with a large, diversified specialty platform. Established in 1822, C&F provides specialty and standard commercial lines insurance products through its admitted and surplus lines insurance companies. With a written premium of $5. 3 billion as of 2023, C&F has an A. M. Best financial strength rating of “A” (Excellent). The company prides itself on creative, flexible, and client-focused solutions, recognized for superior customer service, claims, and risk engineering services. C&F employs over 2000 people across the United States and has earned several workplace awards for its employee-first focus and commitment to diversity, equity, and inclusion. C&F is part of Fairfax Financial Holdings Limited, engaged in property and casualty insurance and reinsurance.

📋 Description

• Participate in a small team of 2–5 business analysts supporting planning, design, development, and launch of business, financial, and operations systems • Gather and analyze data supporting business cases, proposed projects, and systems requirements • Support Underwriting, Claims, and Billing & Collections business units within the Surplus & Specialty Lines Digital Services team • Meet with business stakeholders to identify goals, objectives, priorities, system requirements, and existing issues • Participate in roadmap planning • Collaborate with business and IT stakeholders on planning, design, development, and deployment of applications and enhancements • Facilitate or lead design sessions to prototype systems and improve business processes and information flow • Review user experience effectiveness and efficiency and develop improvement strategies • Establish and manage systems-analysis scope and parameters, outcomes, and action plans • Research third-party software for purchase-versus-build decisions • Analyze operating-system and process issues and recommend solutions or alternatives • Establish and manage project timelines, delivery milestones, and communication plans • Provide systems models, requirement specifications, diagrams, and charts to development and quality-assurance teams • Track and manage issues, probable causes, and viable solutions • Ensure compatibility and interoperability of in-house computing systems • Coordinate quality assurance, performance, end-user acceptance, and post-implementation testing and support • Provide documentation, training materials, orientation, and training to end users

🎯 Requirements

• Bachelor’s degree • Minimum of 5+ years of specialized experience working in a Business Analyst capacity supporting policy systems such as Duck Creek • Extensive experience overseeing the design, development, and implementation of insurance software solutions, systems, or products supporting underwriting, financial, or claims application systems • Good understanding of the property and casualty insurance domain, preferably Commercial or Specialty Insurance • Prior Binding Authority underwriting experience is strongly preferred • Strong knowledge of Duck Creek Policy or similar platforms • Experience delivering end-to-end insurance product implementations and enhancements • Demonstrated project management skills • Excellent understanding of the organization’s goals and objectives • Excellent analytical and creative problem-solving skills • Excellent written and oral communication skills • Excellent listening and interpersonal skills • Logical and efficient with keen attention to detail • Ability to conduct research into systems issues and products • Ability to communicate ideas in both technical and user-friendly language • Highly self-motivated and directed • Ability to prioritize and execute tasks in a high-pressure environment • Strong customer service orientation • Extensive experience working in a team-oriented, collaborative environment

🏖️ Benefits

• Competitive compensation package • Generous 401K employer match • Employee Stock Purchase plan with employer matching • Generous Paid Time Off • Health, dental, and vision benefits • Whole-family wellness programs supporting physical, mental, and financial wellbeing • Tuition reimbursement • Industry-related certifications • Professional training • Dynamic, ambitious, fun and exciting work environment • Matching donation program • Volunteer opportunities • Employee-driven corporate giving program • Reasonable accommodations • Inclusive and diverse workplace