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Senior Claims Specialist, Auto Material Damage

🕒 September 21

🌺 Hawaii – Remote

infoinfo

⏰ Full Time

🟠 Senior

📋 Claims Specialist

Where this job comes from

Posted on Crum & Forster's careers page, not through a job board

First seen by Remote Rocketship September 21

Still open on Crum & Forster's site. Checked 6 hours ago.

Logo of Crum & Forster

Crum & Forster

1001 - 5000 employees

🛡️ Insurance

⚕️ Healthcare Insurance

Insurance • Healthcare Insurance

Crum & Forster (C&F) is a leading national property & casualty insurance company with a large, diversified specialty platform. Established in 1822, C&F provides specialty and standard commercial lines insurance products through its admitted and surplus lines insurance companies. With a written premium of $5. 3 billion as of 2023, C&F has an A. M. Best financial strength rating of “A” (Excellent). The company prides itself on creative, flexible, and client-focused solutions, recognized for superior customer service, claims, and risk engineering services. C&F employs over 2000 people across the United States and has earned several workplace awards for its employee-first focus and commitment to diversity, equity, and inclusion. C&F is part of Fairfax Financial Holdings Limited, engaged in property and casualty insurance and reinsurance.

📋 Description

• Manage an assigned inventory of claims arising primarily from Personal Lines Auto, Garage keepers Liability, and Commercial Auto Liability policies • Receive claims assignments and verify and determine applicability of coverage • Determine the method and extent of investigation for each claim according to company Best Practices • Review and manage outstanding files for adequacy and timeliness of investigation, evaluation and reserve • Maintain a timely diary for each case • Evaluate and adjust claims within the adjuster's authority level • Report technical matters directly to supervisor and management • Evaluate and manage auto material damage claims, including total loss handling • Determine future course of handling and proper method of disposition • Consult with the claim manager on claims requiring assistance or exceeding assigned authority • Assess recovery potential and develop information required to pursue recovery • Participate in quarterly claim reviews • Follow claim handling requirements for special handling accounts • Equitably and promptly adjust and manage assigned claims through disposition in accordance with Best Practices • Provide superior customer service to agents, insureds, and others during the claims handling process

🎯 Requirements

• Three plus years of experience handling auto material damage claims • A current Hawaii adjuster license is required • Excellent verbal and written communication skills • Ability to communicate effectively with employees at all levels of the organization • Proficiency in Microsoft Office applications • Ability to follow departmental policies, procedures, and authority levels in support of C&F’s risk management controls • A college degree is preferred • Insurance designations or related coursework are a plus

🏖️ Benefits

• Competitive compensation package • Generous 401K employer match • Employee Stock Purchase plan with employer matching • Generous Paid Time Off • Excellent benefits including health, dental and vision coverage • Wellness programs focused on physical, mental and financial wellbeing • Tuition reimbursement • Industry-related certifications and professional training • Dynamic, ambitious, fun and exciting work environment • Matching donation program • Volunteer opportunities • Employee-driven corporate giving program • Special accommodations and inclusive, diverse workplace commitment

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