
5001 - 10000 employees
Founded 1984
🤝 B2B
💼 Consulting
🏢 Enterprise
B2B • Consulting • Enterprise
CGS Nexus is a global business transformation and Business Process Outsourcing (BPO) provider that combines AI-powered automation with human teams to deliver Total Experience (TX) across customer, employee, and partner journeys. It offers AI‑supported services including customer care, technical support (L1–L4), sales support, renewals management, channel enablement, professional services, and finance/back‑office operations. CGS Nexus operates multilingual delivery centers across the U. S. , Romania, Chile, Colombia, Israel, and India and serves enterprise and mid‑market clients across finance (BFSI), healthcare, retail & e‑commerce, technology, telecom, and travel & hospitality. The company emphasizes outcome accountability, long client tenure, AI Agents/Copilots/Data analytics, compliance-capable regional delivery, and measurable CX and back‑office transformation.
🔥 0 minutes ago
Improve your chances of getting an interview by checking your resume score before you apply.

5001 - 10000 employees
Founded 1984
🤝 B2B
💼 Consulting
🏢 Enterprise
B2B • Consulting • Enterprise
CGS Nexus is a global business transformation and Business Process Outsourcing (BPO) provider that combines AI-powered automation with human teams to deliver Total Experience (TX) across customer, employee, and partner journeys. It offers AI‑supported services including customer care, technical support (L1–L4), sales support, renewals management, channel enablement, professional services, and finance/back‑office operations. CGS Nexus operates multilingual delivery centers across the U. S. , Romania, Chile, Colombia, Israel, and India and serves enterprise and mid‑market clients across finance (BFSI), healthcare, retail & e‑commerce, technology, telecom, and travel & hospitality. The company emphasizes outcome accountability, long client tenure, AI Agents/Copilots/Data analytics, compliance-capable regional delivery, and measurable CX and back‑office transformation.
• Provide essential administrative support to a group of Tier 1/Tier 2 technical technicians. • Accurately input technical data into databases and navigate the client's existing database. • Maintain and update client information and generate progress reports. • Create and maintain technical documentation, including service reports and repair logs. • Ensure proper filing and retrieval systems for documentation. • Relay information between clients and technicians and coordinate communication with internal departments.
• Strong organizational and time management skills to efficiently handle multiple tasks and deadlines. • Proficiency in Microsoft Office Suite (Word, Excel, Outlook) for effective data entry, document creation, and communication. • Excellent verbal and written communication skills to interact clearly with clients and technical staff. • Attention to detail to ensure accuracy in data entry and documentation. • Understanding of technical terminology related to IT and POS systems to support technicians effectively. • Ability to work independently and collaboratively as part of a team.
Apply Now🔥 14 minutes ago
Senior Project Manager leading cross-functional enterprise programs for Sonic Automotive, a major U.S. automotive retailer. Managing governance, delivery, risks, vendors, and benefits realization.
🇺🇸 United States – Remote
💰 $92.4M Post-IPO Equity - Sonic Automotive on 2009-05
⏰ Full Time
🟠 Senior
👷♀️ Project Manager
🦅 H1B Visa Sponsor
🔥 24 minutes ago
Senior Project Manager leading complex enterprise commerce replatforming projects for SCAYLE. Managing system integrators, customer environments, budgets, resources, and stakeholder alignment.
🔥 24 minutes ago
Senior Project Manager leading SCAYLE enterprise-commerce replatforming projects for global B2C brands. Managing integrations, migration lifecycles, budgets, resources, and stakeholder alignment.
🗣️🇩🇪 German Required
🔥 28 minutes ago
FAA Project Manager supporting SAIC’s aviation mission-integration services. Managing schedules, risk assessments, documentation, and FAA program deliverables remotely with approximately 20% travel.
🇺🇸 United States – Remote
🔥 Funding within the last year
💰 $500M Post-IPO Debt - SAIC on 2025-09
⏰ Full Time
🟠 Senior
🔴 Lead
👷♀️ Project Manager
🔥 1 hour ago
International Hydrospatial Project Manager delivering aerial bathymetry surveys for Woolpert, a global architecture, engineering, and geospatial services firm. Managing international projects, teams, subcontractors, budgets, and technical deliverables.
🇺🇸 United States – Remote
💵 $118.2k - $147.8k / year
💰 $2.9M Venture Round on 2022-11
⏰ Full Time
🟠 Senior
🔴 Lead
👷♀️ Project Manager
🦅 H1B Visa Sponsor