Deal Desk Manager

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Logo of Chainalysis Inc.

Chainalysis Inc.

501 - 1000 employees

🔌 API

💳 Fintech

🔒 Cybersecurity

💰 $170M Series F on 2022-05

API • Fintech • Cybersecurity

Chainalysis is the leading blockchain data platform that provides blockchain intelligence solutions for various sectors, including law enforcement, regulators, financial institutions, and centralized exchanges. The company helps organizations tackle crypto challenges, ensure compliance with regulations, and mitigate risks associated with cryptocurrency transactions through its innovative solutions and insights. With an R&D hub known as Chainalysis Labs, the company is dedicated to advancing blockchain intelligence and supporting a safer digital economy.

📋 Description

• Provide strategic quoting and deal-structuring support to the US and global sales teams. • Lead Deal Desk coverage for sales to crypto exchanges, fintech, and payment-solutions customers. • Develop data-backed analytics and pricing frameworks, approval guardrails, and precedents. • Partner with Legal, Product, Services, Finance, Revenue Operations, Marketing, and Sales Enablement on non-standard SKUs, new offerings, and complex transactions. • Build knowledge of Chainalysis licensing and pricing models and provide global deal-structuring and quoting support. • Perform price and discount realization analysis and present executive-level summaries with actionable recommendations. • Coach Sales teams on contract objection handling, alternative contract options, and deal-closing best practices. • Serve as Sales point of contact and subject-matter expert/project manager for deal pricing and deviations from standard processes, infosec standards, and SLA/engineering positions. • Create analytics, KPIs, business processes, training content, and a knowledge base for deal-cycle issues. • Establish key plays for the Deal Desk team and enable team effectiveness. • Partner with regional leadership to prioritize projects and deals for customer, month-end, quarter-end, and year-end deadlines. • Mentor and onboard team members and support cross-functional projects and programs.

🎯 Requirements

• 5–7 years of strong experience in a Deal Desk role, including related sales operations, enablement, finance, and/or legal processes. • Specific experience structuring and quoting complex SaaS transactions for a fast-growing multinational company. • Analytical mindset and demonstrated competency in in-depth analysis and modeling. • Experience leading stakeholder activities in cross-functional projects or programs, including gathering, analyzing, prioritizing, and categorizing business requirements. • Solid understanding of Quote to Order stages within the Lead to Cash lifecycle using Salesforce CRM. • Working knowledge of revenue recognition, including GAAP and ASC 606. • Salesforce and Salesforce CPQ required. • Experience leading a team preferred, with extensive one-on-one mentoring and coaching experience. • Comfortable representing the company in customer negotiations and resolving customer satisfaction issues. • Advanced written, verbal, and interpersonal communication skills, including explaining complex concepts clearly and concisely. • Excellent planning, time management, decision-making, presentation, organization, collaboration, and quantitative skills. • Ability to work in a fast-paced, high-pressure environment and perform operational troubleshooting as needed. • Strong Google Suite and Microsoft Suite skills. • Candidates residing in CST and EST time zones prioritized. • Legal authorization to work for any employer in the United States without restrictions. • AI fluency and ability to take ownership of AI-enabled work output and quality.

🏖️ Benefits

• Fixed-term opportunity for 3 months with an option to extend • Remote work arrangement • Opportunity to participate in AI experimentation, workflows, and tools • Diversity and inclusion support • Interview accommodations for disabilities

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