Director of Operations – Deliberations

🔥 6 minutes ago

🇺🇸 United States – Remote

💵 $205.5k - $241.5k / year

⏰ Full Time

🔴 Lead

⚙️ Operations

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Change.org

WebsiteLinkedInAll Job Openings

51 - 200 employees

🌍 Social Impact

📱 Media

💰 $30M Series D - Change.org on 2017-05

Social Impact • Media

Change. org is a global online petition platform and public benefit corporation that helps individuals, communities, and organizations create, share, and promote petitions to drive social and political change. The site enables users to start petitions quickly, gather signatures from a large international audience, and connect with decision-makers and the media to influence policy and public opinion. Change. org emphasizes civic engagement and social impact, supporting campaigns across numerous countries and languages.

📋 Description

• Own end-to-end delivery of civic dialogues across active cities, from recruitment through facilitation to post-dialogue reporting • Maintain a biweekly launch cadence while ensuring high quality • Lead, hire, onboard, and develop the program manager team • Redesign and document the 12-week dialogue playbook into a repeatable system • Implement AI-powered workflows for participant matching, synthesis, and insight extraction • Build trusted relationships with city offices, mayors, staffers, and political leaders across the spectrum • Protect the program's non-partisan credibility • Partner strategically with the GM and policy directors on program growth and direction • Develop effective, implementable city-level policy

🎯 Requirements

• 8+ years of experience in operations or program leadership • Ideally, experience as a Chief of Staff or senior operations leader in a government office or civic/political organization • Proven people management experience, including developing senior or expert-level individual contributors • Direct experience in or alongside city governments • Track record of building and scaling programs or processes from an early stage • Experience running structured dialogue, deliberative processes, or community engagement programs • Cross-partisan experience with conservative- and liberal-leaning stakeholders • People and team leadership skills • Operations and program management expertise across multiple concurrent complex programs and staggered 12-week cycles • Systems thinking and AI fluency • Strategic program design skills • Understanding of civic dialogue and deliberation principles • Cross-partisan stakeholder management skills • City-level policy development skills • Must be based in the United States • Must be legally authorized to work in the United States

🏖️ Benefits

• Compensation based on a predetermined salary scale and cost of labor for the location • Take-home task compensated for approximately 4 hours at the prorated hourly rate • Equal employment opportunity • Reasonable accommodations throughout the recruitment process