RN, Triage – Part-time

🔥 1 minute ago

🐊 Florida – Remote

🐊 Florida – Remote

💵 $32 - $51 / hour

⏱ Part Time

🟢 Junior

👻 Ghost score 0%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Chapters Health System

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1983

🏥 Healthcare

⚕️ Healthcare Insurance

🤝 Non-profit

Healthcare • Healthcare Insurance • Non-profit

Chapters Health System is a comprehensive healthcare organization recognized as a Great Place to Work® for seven consecutive years. It operates a variety of services including palliative medicine, hospice care, and grief services across the Mid-Atlantic and Southeast regions of the United States. Chapters Health System is dedicated to offering coordinated, compassionate care for patients of all ages and conditions, with an emphasis on emotional and spiritual support. The organization also engages in community support through volunteer opportunities, personal and corporate giving, and its Life's Treasures Thrift Stores. As a not-for-profit, Chapters Health System is committed to being a supportive partner for patients, families, and healthcare professionals.

📋 Description

• Provide telephonic support to patients and families • Establish and maintain positive relationships with team members, patients/families, and referral resources • Triage phone calls and efficiently meet callers’ needs using excellent customer service • Provide telephone advice and education for patient needs • Handle telephone inquiries related to Chapters Health System’s services and explain service benefits • Gather necessary information and documentation to maintain complete, current, and accurate patient records • Enter and track patient referral files in the electronic medical record and other information tracking systems • Reassure patients and families by phone, answer questions, identify when an in-person visit is needed, and coordinate visits • Assist patients and families in achieving desired comfort levels • Use appropriate support and expert resources to resolve complex situations • Document patient/family contacts in the EMR and communicate with the Interdisciplinary Group • Report technical issues immediately and resolve them within 30 minutes or report to an IPU or Resource Center as directed • During emergencies, report to a company-designated location, potentially ahead of schedule and overnight, to ensure continuity of services • Perform other duties as assigned • Represent the Company professionally and comply with applicable regulations, policies, confidentiality, safety, quality improvement, research, education, and professional development expectations

🎯 Requirements

• Candidates must possess and maintain any licenses or certifications required by the state in which they will perform their duties; requirements must be met within 30 days of hire • Minimum of one (1) year nursing experience • Previous experience working with an EMR/EHR system • Ability to effectively communicate in English, verbally and in writing • Excellent critical decision making, problem-solving, clinical, assessment, time management, patient service, listening, and information-seeking skills • Ability to use equipment with visual and auditory mechanisms • Ability to handle stressful situations professionally and calmly • Ability to navigate a fast-paced environment and work cooperatively in a team • Skilled in computer operations, MS Office software applications, online research, data entry, and navigation • Available to work shifts accommodating extended hours of operation • Ability to perform sedentary work with frequent interruptions • Ability to manage emotional stress when working with terminally ill patients and their families • Ability to perform essential job functions and physical requirements, including lifting, bending, pushing/pulling, and kneeling, with or without reasonable accommodations • Satisfactorily complete competency requirements for the position • Consent to drug and/or alcohol testing after a conditional offer and ongoing compliance with the Drug-Free Workplace Policy • Florida Care Provider Background Screening Clearinghouse eligibility after a conditional offer and ongoing eligibility

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