
1001 - 5000 employees
Founded 1983
🏥 Healthcare
⚕️ Healthcare Insurance
🤝 Non-profit
Healthcare • Healthcare Insurance • Non-profit
Chapters Health System is a comprehensive healthcare organization recognized as a Great Place to Work® for seven consecutive years. It operates a variety of services including palliative medicine, hospice care, and grief services across the Mid-Atlantic and Southeast regions of the United States. Chapters Health System is dedicated to offering coordinated, compassionate care for patients of all ages and conditions, with an emphasis on emotional and spiritual support. The organization also engages in community support through volunteer opportunities, personal and corporate giving, and its Life's Treasures Thrift Stores. As a not-for-profit, Chapters Health System is committed to being a supportive partner for patients, families, and healthcare professionals.
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1001 - 5000 employees
Founded 1983
🏥 Healthcare
⚕️ Healthcare Insurance
🤝 Non-profit
Healthcare • Healthcare Insurance • Non-profit
Chapters Health System is a comprehensive healthcare organization recognized as a Great Place to Work® for seven consecutive years. It operates a variety of services including palliative medicine, hospice care, and grief services across the Mid-Atlantic and Southeast regions of the United States. Chapters Health System is dedicated to offering coordinated, compassionate care for patients of all ages and conditions, with an emphasis on emotional and spiritual support. The organization also engages in community support through volunteer opportunities, personal and corporate giving, and its Life's Treasures Thrift Stores. As a not-for-profit, Chapters Health System is committed to being a supportive partner for patients, families, and healthcare professionals.
• Triage after-hours phone calls and efficiently meet callers’ needs • Provide telephone advice and education for patient needs • Handle telephone inquiries related to Chapters Health System’s services • Promote and explain the benefits of Chapters Health System’s services • Gather necessary information and documentation for complete, current, accurate patient records • Enter and track patient referral data in the EMR • Reassure patients and families by phone • Resolve questions or recognize when an in-person visit is needed • Coordinate in-person visits when needed or requested • Assist patients and families in achieving desired comfort levels • Use support and expert resources to resolve complex situations • Document patient and family contacts in the EMR and communicate with the Interdisciplinary Group • Report technical issues to leadership and attempt resolution within 30 minutes • Report to a designated company location during emergencies when required • Perform other assigned duties
• Current Florida RN license or multi-state RN license • Ability to apply for or obtain a multi-state RN license within 30 days of hire if not already held • Ability to apply for or obtain an RN license in Washington, D.C. within 30 days of hire • Minimum of one year nursing experience • Hospice or hospital experience preferred • Previous experience with an EMR/EHR system • Ability to communicate effectively in English, verbally and in writing • Bilingual Spanish preferred • Reliable transportation to meet patients’ needs • Excellent critical decision-making, problem-solving, clinical, and assessment skills • Ability to use equipment with visual and auditory mechanisms • Strong time-management and prioritization skills • Ability to handle stressful situations professionally and calmly • Strong patient service, information-seeking, listening, and knowledge-transfer skills • Ability to navigate a fast-paced environment and work cooperatively in a team • Skilled in computer operations, MS Office, online research, data entry, and system navigation • Availability to work scheduled shifts covering extended operating hours • Ability to perform sedentary work with frequent interruptions • Ability to manage the emotional stress of caring for terminally ill patients and families • Ability to perform essential physical requirements, including lifting patients/equipment, bending, pushing/pulling, and kneeling, with or without reasonable accommodation • Satisfactory completion of competency requirements • Consent to post-offer and ongoing drug/alcohol testing • Ongoing eligibility through the Florida Care Provider Background Screening Clearinghouse
• $45.00 pay rate • Equal employment opportunities • Drug-Free Workplace Policy • Florida Care Provider Background Screening Clearinghouse eligibility verification
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