Staff IT Engineer

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Charlie Health

WebsiteLinkedInAll Job Openings

501 - 1000 employees

⚕️ Healthcare Insurance

🧘 Wellness

💰 Seed Round on 2020-06

Healthcare Insurance • Wellness

Charlie Health is a provider of personalized intensive therapy and virtual Intensive Outpatient Programs (IOP) targeting mental health challenges. They cater to both teens and adults, offering a comprehensive treatment approach that includes therapies such as Cognitive Behavioral Therapy (CBT), Dialectical Behavior Therapy (DBT), and art and music therapy, among others. The company aims to provide immediate access and flexible scheduling to accommodate patients' needs, focusing on various conditions like anxiety, depression, self-harm, and substance use disorders. Charlie Health emphasizes measurable outcomes and connection with peers to foster long-term healing, with services available in as little as 24 hours.

📋 Description

• Build internal platforms, tools and automations that improve the reliability, scalability and efficiency of IT operations. • Own technical patterns for identity, access, lifecycle automation, endpoint trust, SaaS provisioning and operational reporting. • Develop scripts, integrations and services using Python, Bash, REST APIs, webhooks, Git, GitHub and CI/CD practices. • Partner with Engineering, Information Security, Compliance and other business teams to support AI first operations, Zero Trust architecture, HIPAA requirements, SOC 2 requirements and secure AI adoption. • Apply DevOps, SRE and ITIL-aligned practices to improve monitoring, change management, incident response, documentation and continual improvement.

🎯 Requirements

• 7+ years of experience in IT engineering, infrastructure engineering, platform engineering, DevOps, systems engineering or a closely related technical discipline. • Strong scripting or software development experience using Python, Bash or similar languages. • Experience building integrations using REST APIs, webhooks, JSON, service accounts and API authentication patterns. • Strong experience with identity and endpoint platforms such as Okta, Jamf Pro, Microsoft Intune, Google Workspace or Microsoft 365. • Strong understanding of least privilege access, device trust, conditional access, non-human identity governance, auditability and Zero Trust principles.

🏖️ Benefits

• Comprehensive benefits for full-time employees