Inside Sales Representative II

🔥 3 minutes ago

🌐 United States, Canada – Remote

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🌵 Arizona, Florida, +14 more states – Remote

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💵 $63k - $120k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

⬇️ Inside Sales

Where this job comes from

Posted on CharterUP's careers page, not through a job board

First seen by Remote Rocketship 3 minutes ago

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Logo of CharterUP

CharterUP

51 - 200 employees

Founded 2018

📦 Logistics

✈️ Travel

🚗 Transport

💰 $60M Series A on 2022-10

Logistics • Travel • Transport

CharterUP is a private shuttle service that provides organized transportation solutions for a variety of groups and events. The company caters to a wide range of clients, including nonprofits, corporations, universities, and government agencies, offering services such as employee shuttles, campus transportation, and emergency transport. With a mission to deliver a safe and transparent group travel experience, CharterUP operates through a marketplace model, allowing customers to easily book and manage shuttles across numerous cities nationwide, supported by a vast network of bus operators.

📋 Description

• Manage inbound and outbound sales activities to drive revenue and repeat business • Handle hundreds of customer interactions per week • Build and manage a book of business and a portfolio of high-value accounts • Own conversion rates, revenue targets, inbound and outbound activity, repeat bookings, and account growth • Manage high-volume inbound leads and conduct outbound reactivation and expansion efforts • Create accurate, tailored trip quotes using CharterUP’s proprietary marketplace technology • Execute disciplined call patterns and consistent follow-up • Build urgency, rapport, and trust while closing sales • Identify high-value accounts and convert one-time bookings into repeat relationships • Apply call control, objection handling, and active listening to diagnose customer needs • Solve problems directly and escalate only when necessary • Use data and judgment to prioritize high-yield activities • Maintain accurate quotes, CRM updates, and call documentation across Salesforce, Outreach, G-Suite, Slack, and proprietary tools • Collaborate with peers and leadership on post-mortems and performance reviews • Report to the Sales Manager

🎯 Requirements

• 3+ years of experience in sales, account management, or hybrid revenue roles • Consistent history of exceeding performance goals • Ability to manage and grow a book of business • Experience expanding spend, deepening relationships, and driving retention • Success balancing high-volume inbound response with targeted outbound prospecting and account development • Ability to navigate multi-contact organizations and identify opportunities within existing accounts • Expertise in objection handling, urgency creation, and assumptive closing • Proficiency in Salesforce, Outreach, G-Suite, and Slack • Analytical and data-driven approach using performance metrics and conversion insights • Ability to own end-to-end client relationships from quote generation through post-trip follow-up and repeat engagement • Competitive achievement or performance-based success in athletics, startups, or other quota-driven environments • U.S.-based candidates must reside in an approved state: Arizona, Florida, Georgia, Hawaii, Mississippi, Missouri, North Carolina, New Hampshire, Nevada, New York, Oklahoma, South Dakota, Tennessee, Texas, Utah, Washington, or Wyoming

🏖️ Benefits

• Remote-first work model • Medical, dental, and vision insurance • Mental health support • Virtual care • Gym discounts • Family-building benefits • 100% of employee health insurance premiums covered in the U.S. • 15 PTO days in the U.S., increasing to 20 after 2 years • 8 paid holidays in the U.S. • Company-paid life, short-term, and long-term disability insurance where available • Referral bonuses • Long-term financial planning support • 401(k) plan in the U.S. • Region-specific savings programs internationally where applicable • Choice of Mac or PC, plus monitor, keyboard, and mouse

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