Regional Manager

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Logo of Cherry Hill Programs

Cherry Hill Programs

501 - 1000 employees

Founded 1961

🏨 Hospitality

✈️ Travel

🛒 Retail

💰 Private equity on 2016-01

Hospitality • Travel • Retail

Cherry Hill Programs is the industry-leading experiential photography and souvenir company that provides year-round and seasonal holiday experiences (including Santas and Easter Bunnies) at tourist destinations, landmarks, shopping centers, and hotels across North America. The company produces and sells souvenir photo experiences and related products, staffs and manages on-site holiday and souvenir teams, and partners with venues to deliver millions of magical consumer experiences annually.

📋 Description

• Oversee multiple locations across the West Coast region for the Souvenir division • Manage operations, business strategies, and overall performance • Lead and motivate District Managers and Operations Managers to reach sales targets and deliver exceptional customer service • Develop district strategies and implementation plans to drive business results and operational excellence • Determine district-wide staffing requirements and ensure hiring and onboarding standards are met • Recruit and train qualified District Managers and Operations Managers • Conduct regular site visits, analyze sales activity and reports, and submit weekly audits • Establish and maintain positive venue relations • Partner with venue management to support efficient operations, guest service, and profitability • Oversee budgeted staff hours, scheduling, timecards, and accurate weekly reporting • Participate in weekly team conference calls and provide operational and revenue updates • Respond to business calls and emails in a timely manner • Ensure adherence to company policies, procedures, and state and federal laws and regulations • Perform other duties as assigned

🎯 Requirements

• Positive attitude and strong work ethic • Team player able to work independently, with an understanding of leadership • Excellent time management and problem-solving skills • Ability to use good judgment and make strong, independent decisions • Flexibility and willingness to work peak retail hours, including evenings, weekends, and holidays • Ability to travel, including overnight travel if required • Available to work a minimum of 40 hours per week or as needed • Comfortable working outdoors in natural weather conditions • At least 18 years of age • Minimum of 3–5 years of management experience in retail, tourism, or a related field • Proven success managing multiple locations in the retail/service industry • Proficiency in Microsoft Office, Excel, and PowerPoint • Daily access to the internet • Ability to lift and carry equipment up to 50 pounds and stand for prolonged periods • Must comply with company policies and procedures and state/federal laws and regulations

🏖️ Benefits

• Comprehensive benefits package including medical, dental and vision benefits • PTO (Paid Time Off) • 401K matching (After 1 year of employment) • Laptop provided • A fun, fast paced, and passionate environment

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