Shared Services Representative

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $17 - $20 / hour

⏰ Full Time

🟢 Junior

🚫👨‍🎓 No degree required

👻 Ghost score 0%

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Logo of CherryRoad

CherryRoad

201 - 500 employees

Founded 1983

🏛️ Government

📚 Education

🤝 B2B

Government • Education • B2B

CherryRoad is a technology services and solutions company (doing business as CherryRoad Technologies) that helps organizations—especially public-sector clients—modernize business processes and systems. They provide organizational transformation, systems implementation (notably Oracle Cloud/ERP and PeopleSoft), cloud migration and hosting, custom purpose-built applications, managed services and compliance/operations management, plus security and appliance offerings. They also own and operate community newspapers, supporting news media alongside government and K–12 education customers.

📋 Description

• Enter and manage advertising orders in designated advertising systems • Coordinate ad trafficking for print and digital publications • Review, proof, and finalize advertisements for accuracy and quality • Support publisher sales representatives with advertising workflows and deadlines • Resolve advertising-related issues and provide operational support • Process legal notice submissions for timely publication • Enter classified advertising orders • Manage obituary processing and publication requests • Assist with circulation, customer service, accounting, HR, and other managed service functions • Investigate and resolve advertising inquiries for customer service teams • Communicate with internal teams and external partners • Maintain accurate records and data in company systems • Follow established workflows, quality standards, and deadlines • Use Microsoft Office applications and collaboration tools • Participate in team meetings and contribute to continuous process improvements

🎯 Requirements

• High school diploma or equivalent • Minimum 1 year of relevant customer service or related administrative/order-processing experience • Strong computer skills and comfort learning new software applications • Excellent organizational skills and attention to detail • Strong written and verbal communication skills • Ability to manage multiple tasks and priorities in a fast-paced environment • Customer service experience and a collaborative work style • Proficiency with Microsoft Office Suite, including Microsoft Teams, Outlook, and Excel preferred • Experience in newspaper publishing, media operations, advertising, customer service, or related industries preferred • Experience with advertising order entry, ad trafficking, or publication systems preferred

🏖️ Benefits

• Health insurance (medical, dental, and vision) • Paid time off • Paid sick time • Paid holidays • 401(k) retirement plan with employer contributions • Flexible work schedule • Remote work environment

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