Omnichannel E-Commerce Manager

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🔥 3 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🛍️ E-commerce

👻 Ghost score 12%

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Church & Dwight Co., Inc.

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1846

🏭 Manufacturing

🤝 B2B

🛍️ eCommerce

Manufacturing • B2B • eCommerce

Church & Dwight Co. , Inc. is a company that specializes in studying consumer behaviors and insights to develop new products. They offer a diverse range of consumer brands and have a strong focus on innovation and sustainability. Aside from product development, Church & Dwight is involved in responsible sourcing and sustainability efforts, aiming to contribute to a better world. The company also engages in B2B activities and maintains a commitment to product safety and ingredient disclosure. With a presence in international markets, Church & Dwight emphasizes a culture of innovation and community impact through employee giving programs.

📋 Description

• Develop an informed point of view on what is needed to drive sustainable omnichannel growth across Walmart and Club accounts • Identify, develop, and champion areas of opportunity and growth by bringing forward recommendations • Optimize business operations and performance across omnichannel digital platforms and fulfillment methods • Utilize tools and data sources to identify item-level opportunities, diagnose performance drivers, and translate insights into actions • Drive digital shelf excellence across content, search, assortment, availability, transactability, ratings and reviews, and conversion • Build and present business reviews and recommendations directly to retailer customers • Connect paid and organic strategies, understand media performance and ROI, and improve digital investment effectiveness • Leverage AI, LLMs, automation, and emerging digital capabilities to uncover opportunities and improve decision-making • Perform data analytics, digital content optimization and troubleshooting, profitability modeling, supply chain and assortment optimization, digital marketing strategy, digital merchandising, third-party seller maintenance, retail media analysis, competitive benchmarking, AI-enabled analysis, and Test & Learn development • Collaborate with the Omnichannel Team Lead, Connected Commerce team, Sales team, Sales Strategy team, Retail Media, Brand, Content, Supply Chain, and other partners

🎯 Requirements

• Bachelor’s degree in a related field • 5+ years of experience in omnichannel/eCommerce sales or brick-and-mortar sales and marketing • Must be able to travel about 15% • Working knowledge of eCommerce retail basics, traffic and conversion drivers, search, the consumer’s path to purchase journey, and omnichannel customer models and fulfillment methods • Strong data, analytical, problem-solving, and presentation skills • Experience with Excel and PowerPoint is required • Strong strategic thinking with the ability to connect digital performance to total omnichannel, retailer, brand, and commercial objectives • Ability to independently identify opportunities and drive projects from idea through execution with limited oversight • Creativity, tenacity, a sense of urgency, and a hands-on orientation • Strong cross-functional influence and collaboration skills • Strong communication and storytelling skills, with confidence presenting recommendations to customers, senior leaders, and cross-functional teams • Working knowledge of retail media fundamentals, including paid search, campaign strategy, budget allocation, performance measurement, and ROI, is preferred • Knowledge of retailer and eCommerce analytics platforms such as Walmart Scintilla, Walmart Connect, MAP, Skai, Stackline, Profitero, and Retail Link

🏖️ Benefits

• Remote work arrangement • Occasional attendance at in-person meetings as business needs dictate • Equal Opportunity Employer/Veterans/Individuals with Disabilities

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