
1001 - 5000 employees
Founded 1989
💼 Consulting
📦 Logistics
✈️ Travel
Consulting • Logistics • Travel
CIBT is a global provider of visa, passport, and immigration services that supports corporate clients with work visas and global mobility needs. The company offers personalized application review and compliance checks backed by industry-leading technology and a large database of travel requirements. With over 35 years of experience and 1,600+ immigration and visa experts across dozens of offices worldwide, CIBT focuses on accurate, compliant, and time-sensitive immigration and travel management solutions for businesses.
🔥 15 hours ago
🇺🇸 United States – Remote
💵 $23 - $26 / hour
⏰ Full Time
🟢 Junior
💼 Consultant
🦅 H1B Visa Sponsor
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1001 - 5000 employees
Founded 1989
💼 Consulting
📦 Logistics
✈️ Travel
Consulting • Logistics • Travel
CIBT is a global provider of visa, passport, and immigration services that supports corporate clients with work visas and global mobility needs. The company offers personalized application review and compliance checks backed by industry-leading technology and a large database of travel requirements. With over 35 years of experience and 1,600+ immigration and visa experts across dozens of offices worldwide, CIBT focuses on accurate, compliant, and time-sensitive immigration and travel management solutions for businesses.
• Identify required documents and complete application preparation, validation, submission, pickup, and return to customers for visas, passports, and related services • Provide accurate information about visa and passport requirements, processing, and delivery • Help customers make informed decisions and ensure applications and documents are accurate, complete, and timely • Provide real-time customer updates throughout the process • Meet or exceed Service Level Agreement standards while handling a high volume of calls and emails • Develop expert skills in visa and passport processing to maximize efficiency and productivity • Collaborate with Processing, Dispatch, and Liaison teams • Build and expand the customer base and educate customers about added-value products • Provide solutions and resolve client issues • Document information in CIBT's secure database while maintaining data integrity and records retention requirements • Stay current on product and service enhancements, system updates, and requirement changes • Assist colleagues and other teams as requested • Maintain client confidentiality and securely handle documents and personally identifiable information • Complete work in compliance with applicable laws, regulations, and company policies
• Bachelor of Arts/Bachelor of Science degree or Associates Degree with two years' experience or equivalent • 1-5 years' experience; highly desirable: experience in travel, hospitality or embassy/consulate relations • Fluency in written and spoken English • Exceptional communication and interpersonal skills • Strong client service mentality • Solutions-focused with excellent attention to detail and accuracy
• Medical, Dental, and Vision Insurance • 401(k) Retirement Plan with Company Match • Flexible Spending Accounts and Health Savings Account • Life Insurance, Short-Term Disability, and Long-Term Disability Coverage • Company Paid Holidays and Paid Time Off • Paid Parental Leave • Pet Insurance • Travel Assistance Services • Legal and Identity Theft Protection Plans • Commuter Benefit Subsidy • Employee Recognition Programs • Referral Bonus Opportunities
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