Admissions Advisor

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🌴 South Carolina – Remote

🌴 South Carolina – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

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CIEE Council on International Educational Exchange

WebsiteLinkedInAll Job Openings

501 - 1000 employees

📚 Education

🤝 Non-profit

Education • Non-profit

CIEE Council on International Educational Exchange is a nonprofit organization (founded in 1947) that organizes and facilitates international educational and cultural exchange programs. It provides study abroad programs for college and high school students, gap-year and internship placements, TEFL certification and teaching abroad, professional and research exchange, Work & Travel and BridgeUSA programs, and host-family and employer partnerships. CIEE also administers scholarships and safety/onsite support services to help participants travel and study internationally while advancing intercultural understanding and global citizenship.

📋 Description

• Serve as an admissions expert, advising students on appropriate CIEE programs based on their academic interests, goals, and eligibility • Provide hands-on guidance to students as they begin, complete, and submit their CIEE applications • Offer individualised support • Manage a high volume of communication (emails and calls) and respond to inquiries within one working day • Schedule prompt follow-up with prospective students to provide support and determine the level of commitment, and execute strategies to inform students about CIEE programs at all phases of the inquiry and application process • Organise and host information sessions, webinars, tabling events, and classroom presentations to raise awareness about CIEE programs • Support the recruitment, training, and supervision of CIEE Student Ambassadors on campus • With the Manager of Institutional Relations, guide their outreach strategies and activities to generate and convert applications for CIEE Study Abroad programs • Work with Institutional Relations Managers to ensure alignment with partner institution goals and provide insights from the ground • Achieve personal and team qualitative and quantitative targets (i.e., completed applications and conversion of those applications) set by leadership • Document call information and input data into the organisational CRM (Salesforce) to ensure seamless communication and progress tracking • Participate in regular training sessions to stay current on CIEE program offerings, policies, and tools

🎯 Requirements

• Bachelor's degree or international equivalent • Experience in student advising, customer service, higher education, or a sales-oriented field • Study abroad experience strongly preferred • High energy, positive, proactive, team-oriented, problem-solver • Strong interpersonal and communication skills; comfortable presenting to groups and working one-on-one • Strong attention to detail, exemplary problem-solving, professional written and oral communication skills, a service-oriented mindset, high aptitude for organisation, excellent time management skills, and ability to multitask • Ability to work independently and remotely as part of a team • Demonstrate initiative while also being open to feedback and taking direction when needed • Fluency in day-to-day computer use including Microsoft Office Suite and a willingness to use technology to improve performance • Flexibility and adaptability in a fast-paced environment • Ability to embrace CIEE’s Core Values (Excellence, Integrity, Respect, Inclusion, and Problem Solving) and culture • Valid US driver’s license

🏖️ Benefits

• Paid time off and Parental leave • Gym Reimbursement Program • Employee Assistance Program • Short-term & Long-term Disability • 6 floating Fridays (based on our eligibility rules) • CIEE Study Abroad and TEFL Program discounts • 403(b) Retirement Plan with employer contribution • Insurance Coverage (life, travel, medical, dental, and vision) • Flexible Spending Accounts/Health Savings Account (medical and dependent) • Voluntary Benefits (identity theft protection, pet insurance, accident, and critical illness)