Admissions Advisor

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🔥 0 minutes ago

🏛️ District of Columbia, New Jersey, +3 more states – Remote

🏛️ District of Columbia – Remote 🏖️ New Jersey – Remote 🦀 Maryland – Remote 🔔 Pennsylvania – Remote ⚔️ Virginia – Remote

💵 $45k - $50k / year

⏰ Full Time

🟢 Junior

👻 Ghost score 16%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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CIEE Barcelona

WebsiteLinkedInAll Job Openings

11 - 50 employees

📚 Education

🤝 Non-profit

👥 B2C

Education • Non-profit • B2C

CIEE Barcelona is a nonprofit organization dedicated to advancing intercultural exchange and study abroad experiences since 1947. They provide a variety of programs that connect high school and college students with international opportunities, facilitating personal growth, cultural understanding, and educational advancement. CIEE Barcelona focuses on offering students access to diverse educational experiences, internships, and work opportunities worldwide, ensuring a comprehensive and transformative journey abroad.

📋 Description

• Serve as an admissions expert and advise students on appropriate programs based on their studies and interests • Manage high volumes of emails, texts, and outbound calls • Address questions, solve problems, and direct people to appropriate CIEE team members • Respond to inbound inquiries within 24 hours • Schedule prompt follow-up with prospective students • Support prospective students throughout the inquiry and application process • Work with Institutional Relations managers to support partner institutions and develop student-service strategies • Meet personal and team qualitative and quantitative targets, including completed applications and conversion rates • Support on-campus student engagement opportunities as directed by the Manager • Attend training sessions on product and company updates • Upsell and cross-sell products and services, such as internships • Document call information and update customer records in the company CRM • Travel to partner institutions for study abroad fairs, campus events, student representative support, and meetings with study abroad office staff

🎯 Requirements

• Bachelor's degree or international equivalent • 1–2 years' experience in a sales and/or customer-service-oriented field required • Study abroad experience strongly preferred • High emotional quotient (EQ), approachability, friendliness, empathy, and control in all communications • Attention to detail and strong problem-solving ability • Strong written and oral communication skills • Service-oriented mindset • Strong organizational and time-management skills • Ability to multitask • Ability to work independently and as part of a team • Initiative and openness to feedback and direction • Ability to travel 5–10 trips per year to partner institutions • Background check, reference check, and education and employment verification as conditions of employment

🏖️ Benefits

• Paid time off and parental leave • Gym Reimbursement Program • Employee Assistance Program • Short-term and long-term disability • 6 floating Fridays (based on eligibility rules) • CIEE Study Abroad discounts • 403(b) Retirement Plan with employer contribution • Insurance coverage (life, travel, medical, dental, and vision) • Flexible Spending Accounts/Health Savings Account (medical and dependent) • Voluntary benefits (identity theft protection, pet insurance, accident, and critical illness) • Sales incentive pay/on-target earnings • International and collaborative work environment