Coordinator, International Operations Team

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🔥 0 minutes ago

🌐 United States, Canada – Remote

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⏳ Contract/Temporary

🟢 Junior

⚙️ Operations

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Logo of CIEE Barcelona

CIEE Barcelona

11 - 50 employees

📚 Education

🤝 Non-profit

👥 B2C

Education • Non-profit • B2C

CIEE Barcelona is a nonprofit organization dedicated to advancing intercultural exchange and study abroad experiences since 1947. They provide a variety of programs that connect high school and college students with international opportunities, facilitating personal growth, cultural understanding, and educational advancement. CIEE Barcelona focuses on offering students access to diverse educational experiences, internships, and work opportunities worldwide, ensuring a comprehensive and transformative journey abroad.

📋 Description

• Support sales and operational efforts for Exchange programs by working closely with teammates and International Representatives • Run and analyze regular reports to support International Representative performance management • Review high volumes of data for accuracy • Review annual compliance documents for accuracy • Review integrity and completeness of participant data • Update system data for participant and program contacts • Provide customer service to International Representatives by answering a high volume of email inquiries promptly • Troubleshoot problems related to systems, program regulations, financial statements, program applications, placements, and other issues • Take on new projects and operational duties assigned by sales and operational teams • Serve as a liaison with International Sales, Participant Services, Host Relations, and other CIEE departments

🎯 Requirements

• Minimum of one year of customer service and administrative experience • Post-secondary degree • Very strong attention to detail when reviewing data and written documents • Ability to take initiative and maintain flexibility with job duties • Highly proficient in Microsoft Outlook, Excel, and Word • Comfortable learning new technology • Team-oriented approach and ability to see the big picture • Excellent organizational and time-management skills • Excellent interpersonal and communication skills • Ability to maintain a professional demeanor in a busy environment and meet tight deadlines • Energetic with a strong work ethic • International work or study abroad experience strongly preferred • Ability to work across cultures • Commitment to CIEE’s core values and mission • Must undergo background check, reference check, and education and employment verification as conditions of employment

🏖️ Benefits

• Fast-paced, international, and collaborative team environment • Opportunity to contribute to CIEE’s nonprofit mission of advancing international exchange and study abroad • Background check, reference check, and education and employment verification conducted as conditions of employment

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