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Director – Program Excellence

Job not on LinkedIn

🔥 12 hours ago

🧀 Wisconsin – Remote

infoinfo

⏰ Full Time

🔴 Lead

📋 Program Manager

Where this job comes from

Posted on Cielo Talent's careers page, not through a job board

First seen by Remote Rocketship 12 hours ago

Still open on Cielo Talent's site. Checked 3 hours ago.

Logo of Cielo Talent

Cielo Talent

1001 - 5000 employees

🏥 Healthcare

📦 Logistics

👥 HR Tech

Healthcare • Logistics • HR Tech

Cielo Talent is a global talent acquisition partner that offers a range of solutions in recruitment process outsourcing, contingent workforce management, and talent acquisition consulting. They leverage advanced technology, including AI, to provide tailored solutions for businesses seeking to fill specific talent needs. With a focus on diversity, equity, and inclusion, Cielo aims to partner with organizations worldwide to improve their talent acquisition strategies. They work across various industries, such as healthcare, life sciences, and technology, to deliver effective and efficient hiring solutions.

📋 Description

• Lead the design and implementation of scalable operating models supporting growth and operational efficiency • Drive continuous improvement initiatives across client programs using data and analytics • Partner with senior business leaders to prioritize and execute strategic initiatives • Oversee capacity planning, resource allocation, and performance optimization across delivery teams • Develop and track KPIs and SLAs to ensure operational excellence • Guide change management and adoption of new processes, tools, and technologies • Advise internal and external stakeholders using structured data analysis • Lead and mentor operations and program managers • Act as an escalation point for operational challenges • Collaborate with solution design and client services to implement custom recruitment solutions • Promote standardization and consistency across accounts • Represent operations in cross-functional leadership forums and contribute to enterprise-wide initiatives • Provide guidance, conduct performance reviews, and support professional growth for managers and individual contributors • Perform other duties as assigned

🎯 Requirements

• Bachelor’s degree, required • Post-graduate degree, preferred • Minimum of 5 years of experience in talent solutions, operations, or program management • Executive stakeholder management experience • Proven track record of leading large-scale operational initiatives and managing cross-functional teams • Experience with recruitment technologies, such as ATS and CRM • Experience with data analytics tools • Strong background in continuous process improvement methodologies, such as Lean or Six Sigma • Strong analytical and problem-solving skills • Excellent communication and stakeholder management abilities • Ability to manage multiple initiatives simultaneously in a fast-paced environment • Proficiency in Microsoft Office Suite, including Excel, PowerPoint, Word, Outlook, and Visio • English language requirement • Candidates must be located in the United States

🏖️ Benefits

• Full-time position (40 hours per week) • Remote work for candidates in the US • Equal opportunity employer • Accommodation available throughout the application and interview process • Professional growth opportunities • Leadership and mentoring opportunities • Performance reviews and support for professional growth

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