
10,000+ employees
Founded 1883
🏥 Healthcare
🤝 Non-profit
📚 Education
Healthcare • Non-profit • Education
Cincinnati Children's is a leading children's hospital dedicated to providing exceptional healthcare services for infants, children, and adolescents. The hospital offers a wide range of resources, including urgent care, specialty care, and clinical trials. With a commitment to education, research, and community support, Cincinnati Children's aims to deliver the best outcomes and ensure the comfort of young patients and their families.
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10,000+ employees
Founded 1883
🏥 Healthcare
🤝 Non-profit
📚 Education
Healthcare • Non-profit • Education
Cincinnati Children's is a leading children's hospital dedicated to providing exceptional healthcare services for infants, children, and adolescents. The hospital offers a wide range of resources, including urgent care, specialty care, and clinical trials. With a commitment to education, research, and community support, Cincinnati Children's aims to deliver the best outcomes and ensure the comfort of young patients and their families.
• Analyze, design, implement, and maintain moderately complex systems that improve clinical care and patient management • Support system testing and document testing outcomes • Develop technical solutions using development lifecycle processes, operating procedures, and documentation • Coordinate clinical systems training and build environments where applicable • Develop educational technology content and advance education and learning processes • Use multivariate learning modalities for clinical system education • Take ownership of tasks and communicate issues and roadblocks to supervisors • Identify resources for small and medium projects and support project communication • Participate in design and leadership team meetings for clinical applications • Consult with end users to align applications, training programs, and materials with patient care processes • Identify best practices for clinical system use and training • Support or lead design, development, and implementation of application requests • Support or lead project plans and documentation for moderately complex projects • Determine project scope, coordinate resources, and complete assigned tasks • Facilitate communication between internal and external parties • Develop relationships with customer groups and stakeholders • Provide advanced troubleshooting and outstanding end-user support • Monitor Service Level Agreements for incident management • Plan and execute clinical system training and create and curate advanced education materials • Promote change management policies and procedures • Model timely, effective, and CARES-aligned customer service
• Bachelor's Degree or equivalent combination of education and experience • 2+ years of work experience in a related job discipline • Comprehensive understanding of Epic workflows and how they integrate across diverse clinical and operational areas • Current Epic certification(s) preferred, such as Epic Care Everywhere, Epic Inpatient Clinical Documentation, EpicCare Link, Epic Ambulatory, Epic Inpatient Procedure Orders, Epic Cadence, or Grand Central • Advanced troubleshooting skills • Strong sense of personal accountability • Ability to work with cross-functional teams and interact collaboratively with all levels of staff
• Full-time employment • Regular employee status • Day shift • 40 weekly hours • Equal opportunity employment • Support for responsible use of artificial intelligence and innovation
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