Patient Access Representative II

🔥 23 hours ago

🏈 Ohio – Remote

🏈 Ohio – Remote

💵 $18 - $22 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

👻 Ghost score 0%

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Cincinnati Children's

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1883

🏥 Healthcare

🤝 Non-profit

📚 Education

Healthcare • Non-profit • Education

Cincinnati Children's is a leading children's hospital dedicated to providing exceptional healthcare services for infants, children, and adolescents. The hospital offers a wide range of resources, including urgent care, specialty care, and clinical trials. With a commitment to education, research, and community support, Cincinnati Children's aims to deliver the best outcomes and ensure the comfort of young patients and their families.

📋 Description

• Assist patients, families, staff, and external agencies with patient registration, admission, and scheduling • Investigate and resolve customer requests, questions, or problems according to CCHMC policies and procedures • Contact outside representatives to request information or assistance in resolving problems • Support Revenue Cycle, Health Information Management, and Regulatory functions by obtaining and accurately entering necessary data, information, and forms • Explain system errors to management and recommend system changes • Complete and authenticate documents and questionnaires required for regulatory compliance • Ensure patient safety by identifying the correct patient and special needs and preparing isolation precautions for patients with infectious disease indicators • Maintain confidentiality and safeguard patient and family medical and financial information during collection, use, and storage

🎯 Requirements

• High school diploma or equivalent • 2+ years of work experience in a related job discipline • Ability to accurately complete patient registration, admission, and scheduling • Ability to investigate and resolve customer requests, questions, or problems according to policies and procedures • Ability to obtain and accurately enter required data, information, and forms • Knowledge of compliance requirements involving JCAHO, CMS, and ODH • Ability to identify the correct patient and special needs and prepare isolation precautions • Ability to maintain confidentiality and safeguard personal medical and financial information • Ability to access only information and records necessary to perform position responsibilities

🏖️ Benefits

• Additional pay may apply, including shift, on-call, or weekend differentials • Benefits may apply • Equal Opportunity Employer

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