Patient Representative II

🔥 0 minutes ago

🏈 Ohio – Remote

🏈 Ohio – Remote

💵 $18 - $22 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

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Cincinnati Children's

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1883

🤝 Non-profit

📚 Education

Healthcare • Non-profit • Education

Cincinnati Children's is a leading children's hospital dedicated to providing exceptional healthcare services for infants, children, and adolescents. The hospital offers a wide range of resources, including urgent care, specialty care, and clinical trials. With a commitment to education, research, and community support, Cincinnati Children's aims to deliver the best outcomes and ensure the comfort of young patients and their families.

📋 Description

• Provides assistance and services to patients, families, staff and external agencies in the accurate completion of patient registration, admission and scheduling. • Investigates and resolves customer requests, questions or problems according to CCHMC policies and procedures. • Contacts outside representatives to request information or assistance in resolving problems. • Supports the Revenue Cycle, Health Information Management, and Regulatory by ensuring that the necessary data, information and forms are obtained and accurately entered into the appropriate system. • Completes and authenticates all documents and questionnaires that ensure compliance with regulatory agencies (JCAHO, CMS, ODH). • Ensures patient safety by identifying the correct patient, identifying special needs, and preparing isolation precautions.

🎯 Requirements

• High school diploma or equivalent • 2+ years of work experience in a related job discipline • Preferred: Experience using Epic

🏖️ Benefits

• Comprehensive job description provided upon request.