Vice President, Product Management

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🔥 1 minute ago

🇺🇸 United States – Remote

⏰ Full Time

🔴 Lead

✅ Product Manager

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CipherHealth

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2009

⚕️ Healthcare Insurance

☁️ SaaS

🤖 Artificial Intelligence

💰 Debt Financing on 2020-08

Healthcare Insurance • SaaS • Artificial Intelligence

CipherHealth is a healthcare technology company focused on improving patient engagement and care coordination. The company offers a range of solutions that span across pre-care, point-of-care, and post-care settings, designed to enhance patient experiences, improve clinical outcomes, and streamline operations within healthcare facilities. Their products include platforms like CipherConnect, CipherOutreach, and CipherRounds, which integrate technologies such as AI and Epic® for interoperability. CipherHealth's solutions aim to increase patient satisfaction, loyalty, and improve staff well-being by facilitating meaningful interactions and ensuring adherence to care plans. The company is recognized for its contribution to healthcare clinical communication and has been awarded for its innovation in digital rounding solutions.

📋 Description

• Set product vision and strategy. Define a compelling, differentiated product vision and translate it into a clear, prioritized multi-quarter strategy aligned to company goals. • Own the roadmap. Build and maintain roadmaps grounded in customer needs, market opportunity, and business value; communicate them clearly to stakeholders and executives. • Drive discovery and validation. Champion continuous customer discovery, user research, and data-informed decision-making to identify the right problems to solve. • Define requirements. Author and oversee crisp PRDs, user stories, and acceptance criteria; ensure a well-groomed, prioritized backlog. • Lead go-to-market. Partner with Marketing, Sales, and CS on positioning, pricing, packaging, launch, and adoption. • Measure and iterate. Define success metrics and OKRs, instrument products, and use quantitative and qualitative signals to guide the roadmap. • Manage the product lifecycle. Balance new bets, growth initiatives, technical investment, and maintenance across the portfolio. • Build and lead the team. Hire, mentor, and grow product managers; establish a healthy, high-performing product culture and craft.

🎯 Requirements

• Proven product leadership. 10+ years in product management with several years leading and scaling product teams; a track record of shipping products customers love. • Product craft. Deep fluency in discovery, prioritization frameworks, roadmapping, PRD writing, metrics/OKRs, and the full product lifecycle. • Strategic judgment. You make and defend hard resource-allocation and trade-off decisions across competing priorities. • Agentic mindset. You believe AI agents change how product work gets done, and you have hands-on instincts for designing agent workflows—defining requirements, evaluating outputs, and iterating on quality. • Cross-functional leadership. You bring Sales, CS, Engineering, Design, and Marketing together and hold them to a high bar. • Customer and data obsession. You ground decisions in customer insight and data, not opinion. • Coach and multiplier. You grow the people and the process around you.

🏖️ Benefits

• Generous company-funding of our health, vision, and dental plans • HSA/FSA plans • Short and Long-Term Disability • Life and Personal Accident Insurance • $40 monthly wellness stipend you can use towards any wellness, fitness, and wellbeing purchases • Employee Assistance Program (EAP) • Adoption Assistance • 401(k) at three months of employment — with a match upon enrollment! • Discretionary PTO + 13 paid holidays • Competitive paid parental leave and flexible return to work policy • Generous Employee Referral Program - earn cash for each employee referral that is hired • Yearly Cipher-versary stipend • Ci-Phives - receive public kudos and gift cards from peers and managers • CARE2 Values • Monthly All Teams Meetings • Employee Resource Groups such as Rainbow Room and BIPOC Group • Internal Webinars and robust onboarding / training programs • Remote-first team: $50 per month reimbursement in your check for WFH expenses • You’ll receive a new Macbook laptop, other hardware, and company swag upon hire