Store Manager – Training

🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

📚 Learning and Development

🦅 H1B Visa Sponsor

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Logo of Circle K

Circle K

10,000+ employees

Founded 1951

🛒 Retail

🚗 Transport

🛍️ eCommerce

Retail • Transport • eCommerce

Circle K is a global convenience store chain and part of Alimentation Couche-Tard. It provides a broad range of retail services, including a variety of food and drink options, everyday essentials, and fueling services. Circle K is committed to creating a positive customer experience with a focus on fast and friendly service while contributing to a sustainable future. It values diversity and inclusion and aims to make everyday life easier for its customers. Circle K operates in multiple countries, offering career growth opportunities and a dynamic work environment for its employees.

📋 Description

• Recruit, hire and train positive, enthusiastic employees, ensuring excellent customer service. • Develop, manage and assign tasks appropriately to ensure the site is clean, adequately stocked, organized, and well-kept based on Company standards. • Maintain a professional and supportive image among subordinates and supervisors. • Schedule employees within Company guidelines to maximize customer service and maintain site image. • Implement non-discriminatory related management skills while hiring, training, counseling, motivating, and separating employees. • Develop positive and professional relationships with all suppliers. • Promote excellent service and resolve customer complaints in a timely, professional manner. • Promote and ensure a safe, positive public image within the neighboring community. • Prepare ongoing and timely performance appraisals in writing for all employees, providing proper performance-based feedback. • Train all employees ensuring that customer service, site image, and marketing execution meet Company standards. • Train all employees on safety procedures and promote safety awareness. • Evaluate and develop specific action plans to address the needs of the site in order to reach the desired objectives. • Organize and maintain all site files and manuals. • Manage and supervise store employees to ensure that all required and requested reports due are completed accurately and timely. • Manage and supervise store employees to ensure that all merchandise is stocked, attractively displayed, and priced correctly. • Ensure that all required employment related posters and signs are in a place that is easily accessible to all employees. • Analyze daily sales and expense information and take appropriate action to maximize sales and net profits. • Budget and forecast P&L lines, as well as understand and manage merchandise margins. • Safeguard and account for all money received and disbursed.

🎯 Requirements

• High School diploma or GED preferred. • Experience in retail sales preferred. • Ability to supervise and train for the use of equipment, tools and materials listed in the Customer Service Representative (CSR) and Assistant Site Manager (ASM) job description. • Ability to supervise and manage the functions listed in the CSR and ASM job description. • Ability to use computer or acquire those skills necessary to use a computer at the site, which includes analysis of reports, inventory control, cash control, counseling notices, etc. • A valid driver’s license and adequate transportation to/from bank and corporate management meetings. • Ability to communicate (orally and in writing) in English.

🏖️ Benefits

• Flexible Availability

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