Director, CX Product Management – Commercialization

🔥 0 minutes ago

🏄 California, North Carolina – Remote

🏄 California – Remote 🌲 North Carolina – Remote

💵 $233.9k - $330.4k / year

⏰ Full Time

🔴 Lead

✅ Product Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Cisco

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1984

🔧 Hardware

🔐 Security

🏢 Enterprise

Hardware • Security • Enterprise

Cisco is a multinational technology company that provides networking hardware, software, and services to enterprises, service providers, and governments. It builds routers, switches, optical transceivers, programmable silicon, and edge computing platforms, and offers security, collaboration (Webex), observability, and AI-enabled software and support services to help organizations design, operate, and secure large-scale networks and data centers. Cisco also delivers professional services, training, and cloud-managed solutions to support digital transformation and AI-ready infrastructure.

📋 Description

• Develop and execute the CX overall pricing and monetization strategy • Establish pricing principles and governance • Develop strategies to improve revenue growth, customer value, market competitiveness, and margins • Establish pricing frameworks across offers, solutions, customer segments, geographies, and channels • Lead pricing and packaging initiatives for new products, features, and services • Build pricing analytics to identify revenue and margin improvement opportunities • Analyze willingness-to-pay, price elasticity, customer segmentation, competitive pricing, discounting, and deal economics • Develop business cases and financial models supporting pricing recommendations • Analyze pricing and discounting trends across major deals and customer segments • Identify price leakage and develop corrective actions • Help streamline Cisco’s CX offer portfolio across Professional Services and Technical Support • Collaborate with Product Management to incorporate monetization into product strategy and development • Partner with Sales and Marketing on customer value propositions, segmentation, and competitive positioning • Support product launches and go-to-market initiatives with pricing, packaging, and commercial strategies

🎯 Requirements

• 10+ years of experience in pricing, monetization, strategy, finance, product management, revenue management, or related fields • Experience developing and implementing pricing strategies within a high-tech, software, SaaS, or technology-enabled business • Deep understanding of B2B pricing, SaaS economics, subscription models, and enterprise sales • Advanced analytical and financial modeling skills • Experience with pricing research, segmentation, price elasticity, willingness-to-pay, and competitive analysis • Solid understanding of SaaS metrics and unit economics • Experience working cross-functionally with Product, Sales, Finance, Marketing, and Executive Leadership • Excellent communication and executive presentation skills • Proven ability to lead strategic initiatives in a fast-paced, highly analytical environment

🏖️ Benefits

• Medical, dental and vision insurance • 401(k) plan with a Cisco matching contribution • Paid parental leave • Short and long-term disability coverage • Basic life insurance • Cisco restricted stock unit grants may be available • 10 paid holidays per full calendar year • 1 floating holiday for non-exempt employees • 1 paid day off for employee’s birthday • Paid year-end holiday shutdown • 4 paid days off for personal wellness • 16 days of paid vacation time per full calendar year for non-exempt employees • Flexible vacation time off program for exempt employees • 80 hours of sick time off provided on hire date and each January 1st thereafter • Up to 80 hours of unused sick time carried forward • Additional paid time away for critical or emergency family issues • Optional 10 paid volunteer days per full calendar year • Annual bonuses for non-sales roles, subject to Cisco’s policies • Performance-based incentive pay for sales-plan employees