Executive Assistant, VP, Customer Experience

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $84.8k - $111.5k / year

⏰ Full Time

🔴 Lead

💝 Customer Support

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Cisco

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1984

🔧 Hardware

🔐 Security

🏢 Enterprise

Hardware • Security • Enterprise

Cisco is a multinational technology company that provides networking hardware, software, and services to enterprises, service providers, and governments. It builds routers, switches, optical transceivers, programmable silicon, and edge computing platforms, and offers security, collaboration (Webex), observability, and AI-enabled software and support services to help organizations design, operate, and secure large-scale networks and data centers. Cisco also delivers professional services, training, and cloud-managed solutions to support digital transformation and AI-ready infrastructure.

📋 Description

• Manage the VP’s calendar by prioritizing schedules and meetings • Coordinate the VP’s event speaking engagements with the communications team • Plan and organize meetings, including agendas, locations, meeting technology, and logistics • Prepare meeting briefing documents, disseminate notes, and formulate post-meeting action-item lists • Build travel packs for international trips and large domestic events • Act as proxy for communications and approvals as authorized • Answer general questions, refer routine matters, and follow up on completion • Resolve issues within policies and guidelines and mentor administrative community members on problem solving • Determine when executive action is required and provide recommendations • Make global travel arrangements and optimize itineraries • Manage Cisco expenses and coordinate airline upgrades where available • Provide analytical support for executive special projects • Research issues, analyze problems, compile data, and prepare reports • Prepare and brief itineraries and accompany the VP at large corporate events such as GSX • Handle sensitive and confidential matters and materials • Support one VP, with potential for additional Director support

🎯 Requirements

• 4+ years’ experience in an administrative environment • Minimum 2 years of experience supporting a principal at director level or above • Experience providing support at the VP level • Expert knowledge of Windows desktop applications: Outlook, Word, Excel, and PowerPoint • Experience in calendar management, meeting planning, and travel coordination • Excellent verbal and written communication skills • Ability to connect with executive and senior staff at all levels and clients • Strong interpersonal skills and independent judgment • Utmost integrity and ability to balance strategic and tactical actions • Outstanding attention to detail • Ability to handle confidential information • Collaborative, improvement-oriented, problem-solving and decision-making approach • Past high-tech industry experience desired • Prior Cisco experience preferred • Associate degree preferred

🏖️ Benefits

• Medical, dental and vision insurance • 401(k) plan with Cisco matching contribution • Paid parental leave • Short- and long-term disability coverage • Basic life insurance • Cisco restricted stock unit grants may be available • 10 paid holidays per full calendar year • 1 floating holiday for non-exempt employees • 1 paid day off for employee’s birthday • Paid year-end holiday shutdown • 4 paid days off for personal wellness • 16 days of paid vacation time per full calendar year for non-exempt employees • Flexible vacation time off program with no defined limit for eligible exempt employees • 80 hours of sick time off provided on hire date and each January 1st thereafter • Up to 80 hours of unused sick time carried forward • Additional paid time away for critical or emergency family issues • Optional 10 paid volunteer days per full calendar year • Annual bonuses may be available for non-sales roles • Benefits and perks available through the Cisco careers site