Lead Renewals Specialist – Splunk

🔥 0 minutes ago

⛰️ Colorado, Florida, +2 more states – Remote

⛰️ Colorado – Remote 🐊 Florida – Remote 🌲 North Carolina – Remote 🤠 Texas – Remote

💵 $145.2k - $230.1k / year

⏰ Full Time

🟠 Senior

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Cisco

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1984

🔧 Hardware

🔐 Security

🏢 Enterprise

Hardware • Security • Enterprise

Cisco is a multinational technology company that provides networking hardware, software, and services to enterprises, service providers, and governments. It builds routers, switches, optical transceivers, programmable silicon, and edge computing platforms, and offers security, collaboration (Webex), observability, and AI-enabled software and support services to help organizations design, operate, and secure large-scale networks and data centers. Cisco also delivers professional services, training, and cloud-managed solutions to support digital transformation and AI-ready infrastructure.

📋 Description

• Lead a team accountable for customer retention, renewals, and growth of Splunk enterprise software solutions • Coach and mentor Renewals Specialists while transforming the renewals function within Cisco • Align regional revenue retention plans with organizational and corporate objectives • Lead regional change management initiatives • Partner with cross-business leaders on strategic initiatives • Innovate to scale and transform the renewals business efficiently • Deliver accurate, detailed regional forecasts on a rolling four-quarter basis • Meet or exceed quarterly and annual renewal rate targets and KPIs • Reduce churn through proactive risk identification and mitigation using data, reports, and dashboards • Define, streamline, and implement internal business processes and operational guidelines • Work with cross-functional teams to mitigate renewal risks through URM and UEM frameworks • Collaborate with sales on long-term account management strategies • Partner with the Partner team to optimize renewal book execution • Hire, develop, and retain renewal sales talent • Lead daily activities with a hands-on, problem-solving approach • Foster team growth through coaching, performance evaluation, and learning plans • Manage underperformance decisively and diplomatically • Make timely decisions and manage conflict effectively

🎯 Requirements

• 5+ years of relevant leadership experience • Demonstrated history of achieving targets and professional growth • Proven SaaS sales management experience with a track record of driving growth and team performance • Deep understanding of renewals sales metrics, including renewal and churn rates, net growth, forecasting, and performance management • Experience with recurring revenue models and collaboration with account management, customer success, and operations • Comfortable leading through change and challenging the status quo • Strong data-driven decision-making and problem-solving skills • Excellent organizational, operational, and time management capabilities • Outstanding interpersonal, communication, and problem-solving skills across diverse teams • Ability to manage and develop an autonomous team • Staff management skills, including organizing, prioritizing, and scheduling work • Proficiency with MS Office Suite and Salesforce

🏖️ Benefits

• Medical, dental and vision insurance • 401(k) plan with Cisco matching contribution • Paid parental leave • Short- and long-term disability coverage • Basic life insurance • Cisco restricted stock unit grants may be available, vesting following continued employment • 10 paid holidays per full calendar year • 1 floating holiday for non-exempt employees • 1 paid day off for employee’s birthday • Paid year-end holiday shutdown • 4 paid days off for personal wellness • 16 days of paid vacation time per full calendar year for non-exempt employees • Flexible vacation time off program with no defined limit for eligible exempt employees • 80 hours of sick time off provided on hire date and each January 1st thereafter • Up to 80 hours of unused sick time carried forward from one calendar year to the next • Additional paid time away for critical or emergency issues for family members • Optional 10 paid days per full calendar year to volunteer • Sales employees earn performance-based incentive pay on top of base salary • No cap on quota-based incentive compensation once performance exceeds 100% attainment • Opportunities to grow and build • Global network of thinkers, doers, experts, and curious creators