Senior Manager, Revenue Cycle Strategy

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🔥 2 hours ago

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City of Hope

10,000+ employees

🏥 Healthcare

🧬 Biotechnology

🔬 Science

💰 $5.4M Grant - City of Hope on 2024-05

Healthcare • Biotechnology • Science

City of Hope is a nonprofit, NCI-designated comprehensive cancer center and research hospital near Los Angeles that provides patient care, conducts translational biomedical research, and offers education and clinical trials across a national network. It focuses on cancer, diabetes, and other life‑threatening diseases, combining clinical services, laboratory science, training and community outreach to develop new treatments and support patients and families.

📋 Description

• Lead strategic revenue cycle initiatives from discovery through implementation • Conduct operational assessments and root cause analyses using KPIs, dashboards, and workflow evaluations • Collaborate with operational leaders and stakeholders to align enterprise revenue cycle strategy with departmental objectives • Design and implement change management, training, and remediation plans • Monitor project milestones, financial outcomes, and ROI and provide recommendations to leadership • Develop and present executive-level reports, presentations, and strategic recommendations • Support audit readiness, compliance activities, technology adoption, and revenue cycle optimization • Recruit, hire, coach, and develop team members • Lead cross-functional project teams and influence organizational change across departments • Ensure achievement of team goals while maintaining partnerships throughout City of Hope

🎯 Requirements

• Bachelor’s degree in Health Administration, Business, Finance, or a related discipline; equivalent experience may be considered in lieu of education • 5+ years of revenue cycle, healthcare operations, or healthcare consulting experience • 2+ years of leadership, supervisory, or team lead experience • Expertise in revenue cycle operations, process improvement, and performance optimization • Strong analytical, problem-solving, and project management capabilities • Excellent communication, facilitation, and stakeholder management skills • Ability to collaborate across diverse teams and organizational levels • Experience with Excel, Tableau, and Power BI • Working knowledge of EHR systems • Master’s degree and certifications such as CRCR, CHFP, CPA, Lean Six Sigma, or PMP preferred • Epic experience preferred

🏖️ Benefits

• Comprehensive Benefits • Equal opportunity employer

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