Small Business Engagement Lead

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Civic Marketplace

11 - 50 employees

CivicMarketplace is on a mission to unlock local agency procurement through innovation, by building a marketplace that saves time and taxpayer dollars. Our platform provides government procurement offices with the ability to make purchases with ease, simplicity, and full legal compliance. We unlock public service delivery through cutting-edge technology, bringing transparency and efficiency. Access to a network of reliable, pre-approved vendors ensures compliance and stability for every deal, and our focus on SMWB & local economic development helps boost local growth by supporting diverse suppliers.

📋 Description

• Lead Outreach & Education: Build relationships with small, minority-owned, and HUB-certified businesses. Host onboarding sessions, educational workshops, and community briefings that demystify government contracting. • Supplier Success & Retention: Guide vendors through profile completion, bid readiness, and project matching. Champion their voice inside Civic Marketplace to shape tools and policies that meet their needs. • Partnership Development: Collaborate with chambers of commerce, economic development agencies, co-ops, and advocacy groups to expand our trusted network of suppliers. • Pipeline Growth: Drive supplier acquisition in high-priority states and RFP verticals, in line with our strategic goals and buyer-side demand. • Operational Leadership: Help design and optimize internal processes, feedback loops, and CRM workflows to scale supplier-side operations efficiently.

🎯 Requirements

• A heart for public service and small business inclusion. You believe in helping communities thrive through economic empowerment. • Experience working with HUBs, MWBEs, DBEs, or similar certification programs—ideally in a public or nonprofit setting. • Strong understanding of how public procurement works and what it takes for a small business to succeed in it. • Excellent communication and relationship-building skills. Comfortable leading webinars and engaging with everyone from micro-enterprise founders to public procurement officers. • Familiarty with the B2G Platform, Texas DIR, CRMs (like HubSpot), Airtable, or similar outreach and tracking tools. • Grit, ownership, and integrity. You’re the kind of person who doesn’t need hand-holding and thrives in a mission-focused startup. • Bonus If You Have • Fluency in Spanish or another language commonly spoken in underserved small business communities • Prior experience in vendor engagement, certification support, or small business technical assistance • Worked with or inside a coop purchasing network

🏖️ Benefits

• Health insurance • Paid time off

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