Learning & Development Program Specialist

🔥 12 hours ago

🏈 Ohio – Remote

🏈 Ohio – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

📚 Learning and Development

🚫👨‍🎓 No degree required

👻 Ghost score 12%

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Civista Bank

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1884

🏦 Banking

💸 Finance

💳 Fintech

💰 $75M Debt Financing on 2021-12

Banking • Finance • Fintech

Civista Bank is a full-service bank that offers a wide range of financial products and services for individuals and businesses. They provide personal banking services such as checking and savings accounts, credit cards, and loans, as well as business banking services, including commercial lending and treasury management. Additionally, Civista Bank specializes in wealth management, offering investment services and financial planning to help clients achieve their financial goals.

📋 Description

• Serve as the primary administrator for Litmos LMS, known internally as Civista University • Manage users, roles, permissions, system configuration, course assignments, learning paths, and curricula • Maintain system organization, data integrity, reporting accuracy, and completion records • Upload and manage SCORM content, e-learning modules, videos, and multimedia learning assets • Administer evaluations, assessments, and completion tracking • Provide end-user support, troubleshoot technical issues, and manage the Civista University mailbox and learner inquiries • Generate and distribute reports for quarterly business needs, audits, compliance, Human Resources, and stakeholders • Monitor engagement and usage metrics and recommend learner-experience improvements • Stay current on LMS updates and enhancements and recommend new features or capabilities • Partner with the LMS vendor and participate in regular system review meetings • Collaborate with business partners to develop and deliver LMS-related solutions • Design and develop interactive learning experiences using adult learning and instructional design principles • Translate business needs into learning objectives, structured programs, and practical training solutions • Build digital learning experiences using Articulate Rise, LMS modules, job aids, microlearning, videos, quizzes, and reinforcement activities • Partner with subject matter experts and facilitators to develop accurate, relevant, and engaging learning content • Create multimedia content, including video clips and microlearning modules • Develop reinforcement and follow-up strategies supporting knowledge retention and application • Continuously improve content based on learner feedback, engagement, and performance data • Ensure learning content aligns with Civista’s brand, culture, strategic priorities, business goals, and leadership expectations • Liaise between Civista and external learning vendors • Consult with stakeholders to understand learning needs and recommend appropriate solutions • Coordinate with vendors and internal partners to implement and improve learning programs and platforms

🎯 Requirements

• Bachelor’s degree in business, organizational development, instructional design, human resources, information technology, or a related field preferred; equivalent experience will be considered • Two to five years of experience in Learning & Development, training, instructional design, or a related field • Hands-on experience administering an LMS; Litmos experience preferred • Experience with e-learning development tools, such as Articulate Rise or a similar platform • Strong understanding of instructional design and adult learning principles • Proficiency in Microsoft 365 and learning technologies • Strong organizational, analytical, project-management, and problem-solving skills • Ability to troubleshoot technical issues and manage multiple projects and deadlines • Excellent written and verbal communication and stakeholder-engagement skills • High attention to detail and a commitment to delivering a positive learner experience • Must reside within the Civista Bank operating footprint • Ability to sit for prolonged periods and perform work requiring extended screen time and sustained focus • Ability to communicate effectively in writing and verbally

🏖️ Benefits

• Occasional travel may be required for meetings or training • Equal opportunity employment statement covering race, sex, disability, and veteran status

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